Customer Success Manager – Account Manager

Job not on LinkedIn

October 24

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

+17 more states

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Nova

WebsiteLinkedInAll Job Openings

HR Tech • Recruitment • Productivity

Nova is a global top talent network that connects the top 3% of talent with each other and with leading professional opportunities to help them achieve their full potential. The network comprises more than 20,000 top performers from various industries and backgrounds. Nova provides a merit-based platform for professionals to connect, develop, and accelerate their careers through curated jobs, mentoring programs, and exclusive events. Using advanced technology, Nova empowers its members to find career development opportunities and helps partner companies hire the best talent more efficiently. Nova's mission is to create a more meritocratic and productive society by connecting high potentials worldwide.

11 - 50 employees

👥 HR Tech

🎯 Recruiter

⚡ Productivity

💰 Equity Crowdfunding on 2021-03

📋 Description

• Own revenue growth across a portfolio of ~150 Enterprise and SMB accounts. • Identify whitespace opportunities and lead upsell, cross-sell, and renewal discussions. • Build relationships with senior stakeholders, especially within Marketing and MarTech functions. • Develop account plans linking adoption signals to expansion opportunities. • Collaborate with CSMs to strengthen retention and expansion strategy. • Partner with RevOps to forecast and track expansion pipeline performance. • Refine best practices for multi-threading, whitespace analysis, and renewals. • Work cross-functionally with Product, Marketing, and Sales to influence strategy and improve customer experience.

🎯 Requirements

• 5+ years in Account Management, Strategic CS, or Enterprise Sales at a SaaS company. • Proven ability to drive upsells, cross-sells, and renewals across Enterprise accounts. • Experience selling into Marketing or MarTech buyers preferred. • Strong organizational and project management skills; comfortable managing a large, diverse book of business. • Commercially savvy with a strong understanding of NRR/NDR levers and forecasting. • Excellent communication skills and executive presence when engaging VP+ stakeholders. • Highly collaborative, adaptable, and motivated by working in a global, fast-paced environment.

🏖️ Benefits

• Competitive compensation + equity upside • Comprehensive health, wellness, and learning benefits • Opportunity to work remotely while collaborating with a global team across the U.S., Europe, and India.