Eye Care Specialist

🔥 1 minute ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Now Optics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

Now Optics is a leader in the eye health industry, providing innovative and accessible eye care solutions to enhance patients' quality of life. As one of the top 15 largest optical retailers in the United States, Now Optics focuses on delivering exceptional eye care experiences through its retail and corporate operations, including the Stanton Optical brand and the Physician Eyecare Group.

📋 Description

• Cultivating relationships with customers and advising them in a 1:1 environment online • Assist customers with any vision need from eyewear (fashion) to eye care (clinical) online • Drive sales through building trust and consultative selling, guiding intentional traffic • Recommend viable eyewear options to customers online via video conference/chat • Troubleshoot customer service issues with internal support teams as needed • Follow-up with customers for final resolution and increased customer satisfaction • Speak about Stanton Optical and eyewear fashion trends with authority • Guide customers through an online vision test for prescription renewal • Provide feedback and recommendations to improve the omni experience for both customer and associate

🎯 Requirements

• Associate's Degree required • Previous optical retail experience is a plus • Having a valid ABO/NCLE Certification is preferred • Ecommerce-savvy, enjoys shopping online and navigating digital and social environments • Positive, friendly and outgoing, ability to effectively communicate with a diverse range of people • Organized and detail-oriented • Problem-solver mindset, resourceful and focused on customer resolution • Confident and comfortable navigating difficult conversations and able to properly escalate and/or follow-up • Flexible with changing business needs and able to successfully multi-task

🏖️ Benefits

• Health insurance • Professional development • Paid time off