Logistics Manager

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Logo of Nozomi Networks

Nozomi Networks

201 - 500 employees

Founded 2013

🔒 Cybersecurity

📡 Telecommunications

Cybersecurity • Telecommunications • IoT

Nozomi Networks is a leading provider of industrial cybersecurity solutions, delivering unparalleled asset intelligence, threat detection, and AI-driven insights. Specializing in cybersecurity for operational technology (OT) and Internet of Things (IoT), Nozomi Networks offers solutions such as asset inventory management, threat detection and response, risk and vulnerability management, and continuous network monitoring. The company serves a wide range of industries including energy, manufacturing, and utilities, ensuring their ICS and SCADA systems are protected. Nozomi Networks is recognized for its deep expertise in protecting critical infrastructure and operational technology, with strong compliance with cybersecurity standards.

📋 Description

• Lead end-to-end global sales order fulfilment across 23 international locations, managing inventory allocation, transfers, and supply chain strategy while tracking KPIs such as OTIF, cycle time, and inventory turns to ensure consistent service delivery. • Own the complete Proof of Concept (POC) lifecycle—from asset management and provisioning through QA validation and return logistics—partnering with Sales Engineering to maximise utilisation and automate workflows in NetSuite and Salesforce. • Manage the global RMA process, optimising reverse logistics workflows and coordinating with vendors and support teams to minimise turnaround times and drive continuous improvement. • Oversee relationships with 3PL providers, freight forwarders, and customs brokers, developing carrier strategies, optimising global routing, and ensuring full trade compliance including IOR/EOR, export controls, and customs documentation. • Manage IT hardware procurement, monitor supplier performance, and collaborate with Finance and Operations on demand forecasting and inventory planning across the global network. • Own and continuously improve NetSuite and Salesforce logistics processes, driving automation initiatives, API integrations, and AI/ML-powered insights to eliminate manual work, improve data integrity, and accelerate supply chain decisions. • Lead the digital transformation roadmap for supply chain operations—designing and implementing end-to-end process automation across order fulfilment, RMA, POC, and inventory, and building BI dashboards that provide leadership with real-time visibility into performance and risk.

🎯 Requirements

• 5–7 years of experience in logistics or supply chain management, with hands-on responsibility for global operations spanning multiple regions. • Proven experience managing Sales Orders, POC logistics, and RMA processes, ideally within a technology or hardware company. • Strong expertise in 3PL management, global freight, and trade compliance, including IOR/EOR, customs operations, and export controls. • Hands-on experience with NetSuite and Salesforce, with a track record of owning and improving logistics workflows within these platforms. • Demonstrated ability to identify and eliminate manual processes through automation, workflow redesign, or system configuration—with concrete examples of measurable improvement. • Proven experience contributing to or leading a digital transformation initiative in a supply chain or operations context; this is a non-negotiable mindset requirement. • Strong analytical skills, including experience building BI dashboards and reporting frameworks that drive data-driven decision-making. • Experience working in or with the APAC region, ideally Singapore, with familiarity with regional trade flows and logistics networks. • Familiarity with ERP/WMS/TMS implementations, API/EDI integrations, or hands-on use of AI/ML tools for supply chain applications such as demand forecasting or inventory optimisation is a plus. • Demonstrable experience of using AI‑enabled tools as part of day‑to‑day work activities to improve efficiency, quality, or decision‑ • Ability to work effectively with AI‑assisted tools while applying sound professional judgement and accountability for outputs. • A bachelor's degree in a related field; APICS/ASCM certification is advantageous.

🏖️ Benefits

• Health & Wellness • Financial • Work-Life Balance • Unparalleled Flexible Time-Off

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