Front-End Implementation Manager

🔥 21 hours ago

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Nsight Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 $75k Seed Round - Nsight Health on 2024-02

SaaS • B2B

<Nsight Health> is a healthcare technology and services company that provides fully managed remote care programs — including Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Principal Care Management (PCM), Behavioral Health Integration (BHI), and Remote Therapeutic Monitoring (RTM). Nsight partners with providers, health systems, ACOs, health plans, and life sciences organizations to deliver 24/7 clinically managed monitoring using FDA‑cleared devices, multi‑EHR integrations, and a U. S. -based clinical team, with turnkey enrollment, device logistics, and CMS-compliant documentation and reimbursement support. The company emphasizes outcomes, scalability, pay-for-performance models, and white‑label options for practices seeking to expand remote care without increasing internal staff or infrastructure.

📋 Description

• Own the implementation plan, timeline, and milestones for each new clinic and health system, driving a clean, on-time go-live. • Run multiple concurrent implementations without dropping detail or letting timelines slip. • Serve as the polished, professional point of contact throughout implementation, credible and composed in front of physicians and health-system leadership. • Read the room and adapt, managing sophisticated stakeholders, expectations, and the occasional tense moment without losing the relationship. • Communicate proactively with executive-ready status updates, kickoffs, and milestone reviews. • Anticipate blockers before they surface, escalate early, and drive them to resolution. • Run the structured handoff into the Customer Success Manager at go-live, transferring relationships, context, and account detail so the clinic experiences one continuous team.

🎯 Requirements

• Three or more years in implementation, onboarding, project management, or client-facing delivery, ideally in healthcare or SaaS. • Strong project management ability, able to run multiple implementations to on-time completion. • Exceptional communication and executive presence, comfortable and credible with physicians and health-system leaders. • A proactive, anticipatory thinker who reads a room and gets ahead of problems. • Highly organized and calm under pressure, with sharp attention to detail. • High AI fluency, meaning active, working use of AI tools in your daily professional workflow.

🏖️ Benefits

• Performance-Based Bonus: Eligible for an annual bonus based on company and individual performance. • PTO Accrual • Medical, Dental, Vision, and supplemental insurance options • 401(k) Plan with 3.5% Company Match • Company-provided equipment