Customer Support / Customer Service

Job not on LinkedIn

🕒 April 29

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of NSO Marketing

NSO Marketing

11 - 50 employees

Founded 2021

🤝 B2B

📱 Media

B2B • Media

NSO Marketing is a Brazilian digital marketing agency focused on lead generation and paid advertising for lawyers and law firms. They specialize in Google Ads and Facebook Ads management, social media positioning, brand creation, and building high-conversion landing pages and institutional websites, leveraging deep legal-market knowledge and compliance with OAB advertising rules. The agency emphasizes measurable ROI and reports having served 300+ law firms across 22 legal niches in 2022, with client testimonials highlighting significant revenue growth.

📋 Description

• Manage a portfolio of clients within a mentorship program • Ensure organization of schedules, meetings, and records • Act as the point of contact between clients and internal specialists • Keep information and materials organized and up to date • Support the onboarding process for new clients • Monitor engagement and flag risks of discontinuation

🎯 Requirements

• Charisma, a passion for solving problems, patience, strong communication skills, organizational skills, respect for processes, good judgment, and a keen eye for opportunities • Prior experience in Customer Success, Operations, Project Management, or related areas is a competitive advantage • Experience with recurring educational services, such as course support or mentorship, is also a plus

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