Logistics Execution Program Manager

🔥 7 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $136k - $218.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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NVIDIA

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🤖 Artificial Intelligence

🎮 Gaming

Artificial Intelligence • Gaming • Automotive

NVIDIA is a leading technology company specializing in accelerated computing and artificial intelligence. NVIDIA pioneers advancements in graphical processing units (GPUs), cloud computing, data centers, and virtual reality, with a focus on gaming, automotive, healthcare, and robotics industries. The company's innovations, such as NVIDIA Omniverse, transform traditional digital processes by enabling high-fidelity simulations and rendering tasks. Their applications span various industries, from autonomous vehicles using NVIDIA DRIVE to healthcare solutions with NVIDIA Clara, and AI-driven analytics and workflows.

📋 Description

• Lead cross-functional programs to operationalize new products, services, and service offerings, ensuring readiness across fulfillment, logistics, field service, and support. • Design and optimize end-to-end fulfillment flows: order intake, kitting, staging, shipping, installation scheduling, returns, repair, and reverse logistics. • Manage relationships with 3PLs, carriers, depot/repair partners, warehousing teams, and field service providers; negotiate contracts and measure performance. • Define program benchmarks (OTD, SLA compliance, RMA turnaround, inventory turns, shipping cost per unit, fill rate, first-time fix rate) and build dashboards for leadership. • Lead continuous improvement initiatives (Lean, Six Sigma tools) to reduce cost, cycle time, and failures while increasing capacity and quality. • Develop capacity planning and inventory strategies based on projected demand to support product launches and seasonal demand spikes. • Lead change management: rollout of new systems (WMS, TMS, FSM, ERP integrations), SOPs, training, and governance. • Own risk management and business continuity planning for logistics and field operations (disruption mitigation, contingency carriers, spare pools). • Coordinate cross-functional collaborators (product, engineering, sales, finance, customer success) to align service SLAs with commercial commitments.

🎯 Requirements

• 8+ years of program or operations management experience focused on fulfillment, logistics, field service, or service operations in a high-tech or hardware environment. • Bachelor’s degree or equivalent experience in supply chain, Engineering, Business, or related; MBA or relevant certification (CSCP, Six Sigma) preferred. • Proven track record managing complex, cross-functional programs with external partners (3PLs, carriers, repair depots). • Strong data-driven decision-making: experience with benchmark definition, dashboards, and regular operational reviews. • Hands-on experience with WMS/TMS, FSM platforms, and ERP integration projects. • Demonstrated ability to optimize inventory, forecast demand, and manage reverse logistics/RMA processes. • Excellent collaborator management, negotiation, and vendor management skills. • Comfortable working in fast-paced, ambiguous environments with tight timelines. • Willingness to travel (up to 25%) and work across Texas time zones as needed.

🏖️ Benefits

• equity • benefits