HR Service Delivery Analyst

🕒 June 30

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

O-I

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1903

🍽️ Food & Beverage

📦 Logistics

🏭 Manufacturing

💰 Grant on 2021-10

Food & Beverage • Logistics • Manufacturing

O-I is a leader in glass packaging, known for its innovation and commitment to sustainability. The company specializes in transforming how food and beverages are stored by providing sustainable and iconic glass packaging solutions. O-I also focuses on advancing glass recycling technologies and nurturing diversity, equity, and inclusion within its operations. With a history rooted in significant innovations in glass-making technology, O-I strives to create a sustainable future by integrating sustainability into every aspect of its operations. The company collaborates with brands to design glass packaging that enhances consumer experiences and achieves sustainable outcomes.

📋 Description

• Provide a regional execution and operational delivery support for HR Technology across Europe • Ensure stable service performance, SLA compliance, and continuity of critical HR processes, including employee lifecycle and payroll support • Translate regional HR requirements into actionable system solutions • Own the resolution of incidents and service requests • Support change and release activities, including testing, deployment readiness, post-go-live support • Partner with internal and external teams to strengthen support processes, improve operational performance, and identify opportunities to enhance systems, processes, and employee experience

🎯 Requirements

• Bachelor’s degree in Human Resources, Information Technology, Business, or a related field • Experience in HR Technology, HRIT, or Service Delivery roles • Experience supporting HR systems and processes (e.g., SAP SuccessFactors, or similar) • Strong knowledge of incident, request, and release management processes • Ability to work across multiple stakeholders and manage priorities effectively • Analytical mindset with a focus on root cause analysis and improvement • Strong communication skills and a collaborative approach • Ability to operate in a global, matrixed environment

🏖️ Benefits

• Remote work model • Flexible working hours • Private medical care including dental care • Life insurance • Multisport card • Social fund (e.g. vacation allowance, Christmas allowance) • Employee referral program