Inbound Sales Agent

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🕒 4 days ago

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O2E Brands

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

👥 B2C

🤝 B2B

B2C • B2B

O2E Brands is a family of consumer-focused home services companies that includes 1-800-GOT-JUNK? , WOW 1 DAY PAINTING, and Shack Shine. The group transforms ordinary home services—junk removal, one-day painting, and exterior home maintenance—into consistent, franchise-enabled customer experiences, and offers franchise opportunities and careers across its brands. Founded over 30 years ago and headquartered in Vancouver, O2E Brands markets directly to homeowners while supporting and growing a network of franchise partners.

📋 Description

• Answer incoming calls and provide a world-class experience for our customers • You receive inbound calls only - there are no outbound cold calls in this role • Sell the magic of 1-800-GOT-JUNK? by explaining how we can make junk disappear with just a point of a finger • Customers call in for various reasons, such as inquiring about our services, they have junk to remove and want to see if we service their area, if and when we can take it away, and often ask about pricing. • In these instances, you will answer their questions to convert those inquiries to bookings for our truck team members to take away their items. • All new agents must be available to start on June 26th • You receive 3 weeks of fully paid remote training, so you are set up for success • After the 3 weeks, each agent joins a team with a Team Lead who will support you, and help you learn and grow

🎯 Requirements

• You are legally authorized to work in Canada AND currently reside in Ontario. • Training availability for the first 3 weeks to work between 10 A M and 6.30 PM, Monday-Friday EDT. • A very friendly telephone manner, strong written and verbal communication skills. • Comfortable learning new technology & good typing speed (minimum 25wpm). • A quiet space at home, quick & reliable wired internet connection, and a good personal computer with min 8GB memory. • Experience with sales, customer service, hospitality, retail, call center, or other relevant experience is a plus!

🏖️ Benefits

• Get an extended health benefits package after a 3-month probation period • Work from the comfort of your own home with a 0-minute commute