OBRIO
B2C • eCommerce • SaaS
OBRIO is a product IT company within the Genesis business ecosystem. It focuses on creating valuable products that improve people's lives, with a global presence spanning over 50 countries and boasting 60 million users worldwide. Its products have achieved the top rank in their niche in terms of downloads and revenue, with an average rating of 4. 8 on the Apple Store and Google Play Market. OBRIO collaborates with major global companies like Facebook, Snapchat, TikTok, Google, and Amazon. It engages in creative partnerships, such as working with Jennifer Freed and Smule to produce guides on mental health and astrology-themed playlists. The company is recognized for offering opportunities for growth and innovation and maintains offices in Kyiv, Warsaw, and Nicosia.
Learning and Development Support Specialist
Job not on LinkedIn
September 25
OBRIO
B2C • eCommerce • SaaS
OBRIO is a product IT company within the Genesis business ecosystem. It focuses on creating valuable products that improve people's lives, with a global presence spanning over 50 countries and boasting 60 million users worldwide. Its products have achieved the top rank in their niche in terms of downloads and revenue, with an average rating of 4. 8 on the Apple Store and Google Play Market. OBRIO collaborates with major global companies like Facebook, Snapchat, TikTok, Google, and Amazon. It engages in creative partnerships, such as working with Jennifer Freed and Smule to produce guides on mental health and astrology-themed playlists. The company is recognized for offering opportunities for growth and innovation and maintains offices in Kyiv, Warsaw, and Nicosia.
📋 Description
• Launch onboarding & integration programs to ramp up new hires quickly • Deliver training: run workshops, 1:1 coaching, and refresher sessions • Create and update training materials, e-learning, and tests aligned with product changes • Design assessments and knowledge checks; track results and connect them to performance • Partner with managers to provide performance coaching and tailored development plans • Build skill progression paths from entry-level to expert • Train soft skills including empathy, negotiation, and conflict resolution • Measure training impact on business metrics such as CSAT, FCR, and CPT
🎯 Requirements
• 2+ years in Learning & Development, Training, or Quality within Support or Operations • Strong facilitation and coaching skills (group and 1:1) • Experience in creating training content, e-learning, or knowledge checks • Understanding of customer support metrics (CSAT, FCR, CPT) • Data-driven approach: ability to link training to performance outcomes • English — Upper-Intermediate or higher
🏖️ Benefits
• Benefit from the flexibility to work from anywhere in the world • Work from the comfort of your home or from one of our offices in Kyiv or Warsaw • 20 annual vacation days and unlimited sick leave, all covered by the company • Company-provided equipment if necessary • Access to a corporate doctor online • Health insurance options in Ukraine or a fixed amount towards insurance abroad after your probation period • Extensive corporate library, internal online meetings, and lectures • Training compensation program • Assistance with relocation, advice on legal stay abroad, housing support, and help for third-country nationals • Online events and team-building activities
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