Financial Counselor

🔥 7 minutes ago

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Ochsner Health

10,000+ employees

Founded 1942

⚕️ Healthcare Insurance

🤝 Non-profit

📚 Education

💰 Grant on 2023-07

Healthcare Insurance • Non-profit • Education

Ochsner Health is a comprehensive healthcare system dedicated to delivering health services to the people of Louisiana, Mississippi, and the Gulf South. Its mission is to serve, heal, lead, educate, and innovate in healthcare. As the largest academic medical center in Louisiana, Ochsner focuses on a clinically-integrated research program aimed at improving community wellness and educating future healthcare leaders. They offer a variety of services, including primary care, urgent care, women's and men's health, digital medicine, and specialized treatments such as cancer care, heart and vascular services, transplants, and more. Ochsner also emphasizes community engagement through partnerships, education, and outreach programs, while fostering an inclusive environment. They are committed to accessibility, patient stories, and transparency in billing and insurance information. Ochsner is a non-profit organization and an equal opportunity employer.

📋 Description

• Assists patients with all billing inquiries face to face • Reviews all aspects of the patient bill(s) • Collects liability for upcoming procedure(s) and past due balances • Reviews options for benefit coverage for medical and pharmaceutical services • Secures authorizations and sets up fee arrangements • Ensures timely and accurate patient assistance to enhance experience • Serves as a liaison between patients, providers, and external departments

🎯 Requirements

• High School diploma or equivalent • 1 year of customer service, healthcare, or office experience • Previous Healthcare Billing/Collections/Customer Service Experience preferred • Computer skills and dexterity for data entry and retrieval of patient information • Effective verbal and written communication skills • Proficiency with Windows-style applications (Word, Excel, Power Point) • Strong interpersonal skills • Ability to multi-task • Ability to perform effectively in a fast paced ever changing environment • Ability to remain calm and professional in high pressure/stressful situations • Reliable transportation as may be required to travel to other facilities

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Flexible working hours • Professional development opportunities

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