Retention Email Manager, DTC, Klaviyo, Lifecycle

🔥 1 hour ago

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OKTOBER

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

💼 Consulting

📣 Marketing

🛍️ eCommerce

Consulting • Marketing • eCommerce

OKTOBER is an Amsterdam-based retention agency that helps Shopify brands increase lifetime value and generate predictable cash flow through email, SMS, loyalty programs, and customer-journey optimization. They offer an LTV Accelerator on monthly retainers, plug into clients' tech stacks quickly, and deliver tailored playbooks, testing, and AI-powered personalization to boost repeat purchase rates and retention-driven revenue. Trusted by 50+ Shopify scaleups, OKTOBER focuses on long-term customer loyalty and turning one-time buyers into repeat customers.

📋 Description

• Own copywriting for the 5-6 pod accounts owned by your Senior Retention Manager based on the strategy they set • Support project management across those accounts: status tracking, sending/chasing approvals, and day-to-day sequencing • Own the retention roadmap & strategy for your own 1-2 accounts • Lead client calls and business reviews on your own accounts, review data/reports, turn findings into concrete next steps

🎯 Requirements

• 2+ years hands-on Klaviyo experience • Comfortable owning a client relationship end-to-end - no senior chasing you for updates • Strong copywriter who needs minimal guidance to nail brand voice • Confident interpreting data yourself and translating it into next steps, not just reporting it upward • Agency background or 8fig+ DTC brand experience

🏖️ Benefits

• Competitive salary • Generous paid time off • Fully remote - work from wherever you do your best work • Clear growth path into Senior Retention Manager • Access to all tools, data, courses and coaches you need for being successful • Direct access to founders of the fastest growing e-commerce brands worldwide