Senior Legal Operations Specialist

Job not on LinkedIn

🕒 March 17

🗽 New York – Remote

🗽 New York – Remote

💵 $80k - $110k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Attorney

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Olo

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

☁️ SaaS

🛍️ eCommerce

🤝 B2B

💰 $103.3M Post-IPO Equity on 2021-11

SaaS • eCommerce • B2B

Olo is a restaurant technology platform that helps restaurants streamline their operations, enhance guest experiences, and increase sales. It provides comprehensive solutions for online ordering, delivery, catering, payment processing, and guest engagement through its fully integrated systems. Olo enables restaurants to leverage guest data to improve marketing strategies and optimize service through features like the Guest Data Platform and personalized marketing solutions. By using Olo, restaurants can manage digital orders, reduce fraud, and benefit from insights that drive growth and profitability. With a focus on online sales and customer relationship management, Olo partners with over 700 restaurant brands to enhance their digital capabilities and facilitate profitable growth.

📋 Description

• Develop and continue to implement AI-forward legal tools and processes for contract review, vendor management, and playbook deployment • Build and maintain workflows with AI and other tools such as Jira for legal request intake, approval and reporting • Serve as the primary administrator for the contract lifecycle management system • Lead the evaluation, selection, and implementation of legal technology solutions • Assist with privacy program operations • Establish and monitor metrics to demonstrate Legal’s impact on the business • Lead cross-functional projects across the legal department • Support reporting, policy implementation, and compliance tracking efforts • Identify opportunities to enhance legal operations processes and implement scalable solutions • Draft and maintain SOPs, playbooks, and self-service resources for recurring legal processes • Maintain organized filing systems for regulatory and corporate compliance materials • Manage Legal team knowledge resources in Confluence

🎯 Requirements

• 3+ years of experience in an in-house legal department, legal operations, or paralegal role with strong technical and system skills • Experience in evaluating, implementing, and managing legal technology, with a deep understanding of AI applications in the legal domain • Expertise with contract management and automation tools, such as CLMs, Salesforce, and Snowflake • Strong understanding of technology-enabled workflow design • Proficiency in maintaining contract templates, including NDAs, vendor agreements, commercial agreements, and data processing agreements • Experience supporting privacy program operations, including privacy request workflows • Excellent judgment and ability to prioritize responsibilities • Strategic thinker with the ability to think holistically while focusing on day-to-day project management • Excellent project management and communication skills, with experience leading cross-functional initiatives • Strong analytical, organizational, and problem-solving skills • Experience with designing and implementing process improvements

🏖️ Benefits

• 20 days of paid time off • 10 sick days • 11 holidays • year-end closure • health, dental, and vision coverage for yourself and your family • 401k match • remote-office stipend • generous parental leave plan • volunteer time off • gift matching policy • more!