Pre-Sales Support Manager, JPN Region

🕒 March 25

🗣️🇯🇵 Japanese Required

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Logo of OmniShelf

OmniShelf

1 - 10 employees

Founded 2021

🛒 Retail

🤖 Artificial Intelligence

☁️ SaaS

Retail • Artificial Intelligence • SaaS

OmniShelf is an AI-powered store operating system and shelf management platform that uses mobile computer vision and edge computing to provide real-time shelf intelligence to retailers and brands. It captures shelf images with a mobile app, detects out-of-stocks, planogram deviations, pricing and marketing-material errors, and issues automated execution tasks to restock and correct shelves. OmniShelf positions itself as a SaaS solution that runs on existing devices, works offline, saves staff time, increases sales, and enables retailers to monetize shelf data through brand partnerships.

📋 Description

• Assist in preparing and delivering compelling product demonstrations and workshops for enterprise prospects • Support the creation of Proof of Concepts (PoCs) • Support the development and localization of sales materials • Educate the commercial team on product capabilities • Participate in technical and business process scoping calls • Document customer requirements and collaborate with the product team • Partner with the APAC sales team to qualify opportunities • Provide support during the handover from sales to delivery • Gather and share insights on Japanese retail trends

🎯 Requirements

• 4 - 5 years of experience in B2B pre-sales support, sales engineering, or technical support roles • Prior experience working with FMCG/CPG brands or traditional retailers • Strong understanding of B2B SaaS products • Proven ability to understand client business needs • Excellent interpersonal and communication skills • Native in Japanese and Full professional proficiency in English • Bachelor’s degree in Business, Marketing, Logistics, Technology, or related field • A collaborative team player who thrives in cross-functional and multicultural environments

🏖️ Benefits

• Remote/Hybrid position • Flexible working hours • Team that you can learn a lot from • Brand that is about to conquer the Retail world • Opportunity to be part of a story worth telling

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