Medical Assistant – MA

🔥 13 hours ago

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OncoveryCare

WebsiteLinkedInAll Job Openings

1 - 10 employees

⚕️ Healthcare Insurance

🧘 Wellness

🌍 Social Impact

Healthcare Insurance • Wellness • Social Impact

OncoveryCare is the first virtual survivorship clinic for those living with and beyond cancer. We are committed to empowering cancer survivors by providing comprehensive care, tools, and support to navigate their survivorship journey. Our dedicated survivorship-trained care team offers physical and mental health services, survivorship care planning, navigation to community resources, and peer mentorship, supporting survivors in leading happier, healthier lives post-cancer.

📋 Description

• Addresses patient calls, portal messages, tasks, and emails concerning a wide range of patient care topics in a timely manner. • Follows standardized triage protocols for reporting changes in patient condition. • Assists with patient scheduling needs, including appointment coordination and follow-up. • Assists with medication reconciliation by gathering and documenting current medication lists. • Collaborates with physicians and healthcare professionals regarding patient care needs. • Utilizes standardized procedures to support quality patient care. • Distributes pre-approved patient and caregiver education materials. • Coordinates lab and diagnostic tests and tracks results. • Notifies patients of lab results following review and authorization. • Assists patients with compliance to prescribed treatment plans. • Identifies and accommodates patient disabilities and limitations.

🎯 Requirements

• Graduate of an accredited Medical Assistant program. • Minimum of two (2) years of relevant healthcare experience, preferably in oncology, hematology, and/or triage. • Knowledge of oncology and hematology diseases, treatment modalities, and associated side effects or adverse reactions. • Outpatient ambulatory care experience. • Experience working in a remote, virtual, or telehealth environment. • Strong verbal and written communication skills. • Excellent telephone etiquette and customer service skills. • Ability to establish and maintain effective working relationships with patients, families, providers, and interdisciplinary team members. • Ability to work independently, seek out resources, and collaborate effectively with others. • Strong organizational skills with the ability to prioritize workload, manage competing demands, and meet established deadlines. • Ability to multitask efficiently while maintaining attention to detail and accuracy. • Knowledge of patient confidentiality, HIPAA regulations, and professional standards of practice.

🏖️ Benefits

• Comprehensive medical, vision, and dental insurance • 401k • 4 weeks of paid PTO • WFH stipend • Wellness stipend • Team bonding & culture stipend