Stewardship Account Manager – Veterinary-Focused

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November 27

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One80 Intermediaries

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B2B • Finance • Enterprise

One80 Intermediaries is a highly specialized wholesale brokerage and program manager that provides innovative and comprehensive insurance solutions across the US and Canada. The firm offers market-leading access to major insurance markets in the US, UK, Canada, and Asia, with exclusive programs and in-house binding authority for a variety of insurance lines, including property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, executive benefits, affinity business, and warranty coverage. Through its team of experts and numerous offices, One80 serves commercial companies, non-profits, public entities, associations, unions, and private individual risks. The company is known for its expertise, speed, and innovation in creating tailored insurance programs and specialty services for a wide range of industry segments.

1001 - 5000 employees

🤝 B2B

💸 Finance

🏢 Enterprise

📋 Description

• Serve as the primary point of contact for assigned veterinary practices within the AVMA program. • Manage day-to-day service of professional liability policies. • Focus on cross-sell/up-sell opportunities for L&H and Personal Lines teams. • Coordinate renewals, policy changes, endorsements, certificates, claims support, and other coverage-related requests. • Review applications and coverage forms for accuracy and completeness prior to submission. • Support internal teams and underwriters with documentation, quoting, and policy binding. • Identify opportunities for cross-sell and up-sell within assigned practices. • Handle billing inquiries, premium allocations, and payment coordination for large practice accounts. • Maintain accurate and up-to-date rosters of employed veterinarians and staff for rating and policy administration. • Track coverage changes due to staffing adjustments, acquisitions, or ownership transitions within practices. • Partner with accounting, underwriting, and carrier teams to ensure billing and policy records align. • Build and maintain strong relationships with practice administrators, owners, and key contacts within assigned accounts. • Provide proactive communication and timely responses to service inquiries. • Identify opportunities to strengthen account relationships and enhance retention through education, responsiveness, and consistent follow-up. • Support marketing and program communication efforts to promote coverage enhancements and program resources. • Maintain accurate client files and activity logs within the agency management system. • Ensure all activities comply with program guidelines, carrier requirements, and regulatory standards. • Collaborate with Program Leader, Underwriting, and Customer Service teams to enhance workflows and client experience.

🎯 Requirements

• 2-5 years of insurance experience, preferably in commercial or professional liability lines. • Active Property & Casualty license (or willingness to obtain). • Strong administrative and organizational skills with attention to detail. • Experience handling billing coordination, data management, or account servicing preferred. • Excellent written and verbal communication skills; comfortable managing relationships with multiple stakeholders. • Proficiency with agency management systems and Microsoft Office Suite.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Professional development opportunities