One Identity
Cybersecurity • SaaS • Enterprise
One Identity is a company that specializes in identity and access management solutions, focusing on protecting digital identities and simplifying user access across organizations. They offer a comprehensive suite of products designed to secure privileged access, govern user identities, and streamline compliance with regulations through automation. Their platform integrates AI-driven insights to enhance security and operational efficiency, supporting both on-premises and cloud environments.
Senior Customer Success Manager – German Speaking
October 6
🗣️🇩🇪 German Required
One Identity
Cybersecurity • SaaS • Enterprise
One Identity is a company that specializes in identity and access management solutions, focusing on protecting digital identities and simplifying user access across organizations. They offer a comprehensive suite of products designed to secure privileged access, govern user identities, and streamline compliance with regulations through automation. Their platform integrates AI-driven insights to enhance security and operational efficiency, supporting both on-premises and cloud environments.
📋 Description
• Proactively manage named accounts and be accountable for engagement and satisfaction over the lifetime of the customer • Develop and nurture relationships with customer stakeholders • Identify and create solutions to address customer needs • Partner with the customer to build a joint plan for success • Monitor customer health scores and assist in score improvement
🎯 Requirements
• 6+ years' experience in customer success, technical account management, sales engineering, or similar role • German speaking is required for this role • 6+ years' experience in customer management within security and/or identity solutions • Ability to translate business requirements into business value • Strong knowledge of Customer Success best practices • Excellent organizational skills • Exceptional ability to communicate and foster positive business relationships • Experience in leading, adopting and driving change
🏖️ Benefits
• Health and wellness programs • Professional development opportunities
Apply NowSimilar Jobs
August 20
Customer Success Manager at EXADS in Dublin; onboards clients and supports integrations. Drives customer retention and upsell opportunities.
August 17
Bridge complex tech and clients; own technical docs and enablement for EXADS ad-serving platform. Train teams and reduce support burden while maximizing platform value.
March 24
Join Constructor.io as a Customer Success Manager to enhance customer product discovery experiences.