Account Manager

🕒 June 20

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 38%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OneLocal

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

📣 Marketing

☁️ SaaS

🤝 B2B

💰 Series A on 2019-11

Marketing • SaaS • B2B

OneLocal is an all-in-one local marketing SaaS platform that helps service-focused small and local businesses increase online visibility and generate more leads. The platform offers integrated tools for websites, local SEO, review management, local ads, SMS/email messaging, bookings, payments, analytics, and referral management, and pairs those tools with a dedicated marketing specialist and data-driven strategies to improve performance and customer communications.

📋 Description

• Proactively manage a diverse portfolio of 100+ local businesses and take ownership of their success • Maintain a targeted net retention rate • Lead regular strategic business reviews with clients • Demonstrate the value of the OneLocal suite and analyze ROI • Align solutions with clients’ evolving business goals • Collaborate with Account Executives, Implementation Specialists, Digital Marketing Experts, and Marketing Strategists • Ensure seamless handoffs and expert execution • Identify potential churn risks or technical hurdles early • Ensure clients reach their desired outcomes • Help clients fully leverage the OneLocal platform and become long-term brand advocates

🎯 Requirements

• 2 or more years of experience as a Client Success Manager or Account Manager within a SaaS organization, Marketing Agency, or Tech Startup • Experience working with a high volume of clients • Previous experience working with small and medium businesses (SMBs) is a strong asset • Customer-centric mindset and dedication to customer success • Strong verbal and written communication skills • Ability to quickly build deep rapport and long-term partnerships with clients • Ability to work in a fast-paced environment • Ability to quickly adapt to changing timelines or priorities • Ability to confidently question the status quo • Strong organizational and follow-up skills • High level of professionalism, honesty, and integrity • Familiarity with CRM platforms, ideally Salesforce

🏖️ Benefits

• Remote-first/distributed team work environment • Virtual social events, including coffee chats and happy hours with colleagues • Inclusive and diverse company culture • Contractor engagement for international team members