Director of Payroll Tax Training

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October 21

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OneSource Virtual

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B2B • SaaS • Finance

OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.

501 - 1000 employees

Founded 2008

🤝 B2B

☁️ SaaS

💸 Finance

💰 Series B on 2015-06

📋 Description

• Provide strategic leadership for OneSource Virtual's comprehensive customer training organization. • Oversee the development and delivery of world-class training programs for tax compliance platform. • Build and execute comprehensive communication plans for training initiatives across teams. • Handle critical conversations regarding training effectiveness and customer satisfaction. • Actively mentor successors within the training organization, developing leadership capabilities. • Prepare materials for new business presentations and deliver training-focused content. • Prepare and deliver information for business and technology audits related to training programs. • Develop measurable goals for the training organization that align with company objectives. • Negotiate and coordinate delivery with various teams to support organizational initiatives. • Lead strategic development of training curriculum and delivery platforms.

🎯 Requirements

• Bachelor's degree in Education, Instructional Design, Business Administration, or related field; Master's degree strongly preferred. • 8+ years of training and development experience with demonstrated progression through increasing levels of responsibility and strategic impact. • 6+ years of leadership experience managing training organizations, with responsibility for strategic planning, team development, and organizational design. • 5+ years of experience in customer-facing training roles, preferably in SaaS, technology, or financial services environments. • Proven track record of building training organizations from concept to implementation with measurable business impact and customer success outcomes. • Executive presentation and communication experience with ability to represent the organization at industry events and deliver strategic information to senior leadership. • Advanced experience with AI and educational technology including strategic implementation of learning management systems and innovative training platforms. • Understanding of payroll tax compliance sufficient to guide training strategy and ensure alignment with regulatory requirements.

🏖️ Benefits

• Values-based culture • Upward mobility • Professional development opportunities