OnSpot Travel Group
51 - 200 employees
Founded 2007
🤝 B2B
☁️ SaaS
B2B • SaaS
OnSpot Travel Group is a B2B SaaS provider that delivers a white‑label, turn‑key on‑demand concierge and traveler assistance platform for travel brands. The company offers 24/7/365 in‑destination support across many countries, real‑time dashboards and analytics, staff augmentation for DMCs, and pay‑per‑use pricing to help travel agencies, tour operators, travel designers and MICE providers improve traveler satisfaction, operational efficiency, and revenue. OnSpot emphasizes omni‑channel support (phone, SMS, WhatsApp, email), integration options, and a focus on elevating the traveler experience while allowing partner brands to retain their identity.
Traveller Support Agent, Bilingual French – English Speaker
🔥 0 minutes ago
🗣️🇫🇷 French Required
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OnSpot Travel Group
51 - 200 employees
Founded 2007
🤝 B2B
☁️ SaaS
B2B • SaaS
OnSpot Travel Group is a B2B SaaS provider that delivers a white‑label, turn‑key on‑demand concierge and traveler assistance platform for travel brands. The company offers 24/7/365 in‑destination support across many countries, real‑time dashboards and analytics, staff augmentation for DMCs, and pay‑per‑use pricing to help travel agencies, tour operators, travel designers and MICE providers improve traveler satisfaction, operational efficiency, and revenue. OnSpot emphasizes omni‑channel support (phone, SMS, WhatsApp, email), integration options, and a focus on elevating the traveler experience while allowing partner brands to retain their identity.
📋 Description
• Support travellers in real time • Manage requests and unexpected situations • Ensure excellent service throughout their journey
🎯 Requirements
• 3+ years in customer support or hospitality in the travel industry • Fluent French & English required. Additional languages are a plus • Passion for travel and global destinations • Empathy, adaptability, and strong communication skills • Comfortable multitasking in a fast-paced environment • Autonomous, organized, and quick to learn • Flexible working hours
🏖️ Benefits
• Fully remote position • Independent Contractor agreement • International and dynamic environment
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