Oowlish
51 - 200 employees
Founded 2017
🤝 B2B
💳 Fintech
B2B • Software Development • Fintech
Oowlish is a technology company that specializes in providing end-to-end solutions for businesses looking to innovate by developing digital products and services. Their mission is to democratize innovation by connecting companies of all sizes with highly skilled tech talent, especially from developing countries, and they emphasize collaboration through tailored software development, UX/UI design, product management, and agile methodologies. Oowlish also invests in startups through Oowlish Ventures, helping entrepreneurs to co-design and scale their ideas into successful products.
Customer Service Representative, E-commerce
🔥 2 minutes ago
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Oowlish
51 - 200 employees
Founded 2017
🤝 B2B
💳 Fintech
B2B • Software Development • Fintech
Oowlish is a technology company that specializes in providing end-to-end solutions for businesses looking to innovate by developing digital products and services. Their mission is to democratize innovation by connecting companies of all sizes with highly skilled tech talent, especially from developing countries, and they emphasize collaboration through tailored software development, UX/UI design, product management, and agile methodologies. Oowlish also invests in startups through Oowlish Ventures, helping entrepreneurs to co-design and scale their ideas into successful products.
📋 Description
• Respond to customer inquiries via email, phone, and/or chat • Assist customers with order status updates and shipping questions • Support returns, exchanges, and refund requests • Help customers identify products that best fit their needs • Resolve customer concerns in a professional and timely manner • Accurately document customer interactions • Collaborate with internal teams to resolve issues • Maintain a positive customer experience throughout the support process • Follow company policies and service standards
🎯 Requirements
• 2+ years of customer service experience • Strong verbal and written English communication skills • Excellent problem-solving abilities • Ability to manage multiple customer interactions simultaneously • Strong attention to detail • Comfortable working in a fast-paced environment • Customer-focused mindset • Ability to learn product information quickly
🏖️ Benefits
• Home office; • Competitive compensation based on experience; • Career plans to allow for extensive growth in the company; • International Projects; • Oowlish English Program (Technical and Conversational); • Oowlish Fitness with Total Pass; • Games and Competitions;
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