Facilities Operations Manager

🕒 5 days ago

🇺🇸 United States – Remote

💵 $159k - $240k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

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OpenAI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

OpenAI is a leading research organization and company dedicated to creating advanced artificial intelligence technology, with a strong emphasis on safety and ethical considerations. OpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. The company develops AI products like ChatGPT, which can assist users with tasks ranging from everyday requests to complex enterprise solutions. OpenAI also provides an API platform that integrates its AI models into various applications. The company is focused on innovation in AI and improving data analysis capabilities, while emphasizing safety and ethical governance of their systems.

📋 Description

• Lead day-to-day operations of mission-critical facility infrastructure across AI compute campuses. • Own operational readiness activities supporting new campus deployments and infrastructure expansion. • Partner with commissioning teams to transition facilities from construction and startup into steady-state operations. • Develop, implement, and continuously improve operating procedures, maintenance programs, and response plans. • Lead infrastructure incident response efforts and coordinate recovery activities during critical events. • Drive root cause analysis investigations and corrective action programs to improve reliability and operational performance. • Manage vendors, contractors, and service providers supporting facility operations. • Partner with hardware deployment, networking, and engineering teams to coordinate infrastructure changes and maintenance activities. • Monitor facility performance, operational risk, and capacity utilization across critical systems. • Support staffing, training, and development of facilities operations personnel. • Ensure compliance with safety, environmental, and operational standards. • Establish operational processes that scale alongside OpenAI's rapidly growing infrastructure footprint.

🎯 Requirements

• 8+ years of experience operating mission-critical facilities, data centers, industrial infrastructure, or large-scale technical operations environments. • Possess strong knowledge of electrical distribution systems, generators, UPS systems, cooling systems, and building controls. • Have experience supporting commissioning, operational readiness, or infrastructure turnover programs. • Have led facility operations teams, contractors, and third-party vendors. • Are comfortable responding to incidents and making decisions in high-pressure operational environments. • Have experience developing maintenance strategies, operating procedures, and reliability programs. • Enjoy operating in fast-paced environments with significant ambiguity and rapid growth. • Communicate effectively across technical and non-technical stakeholders.

🏖️ Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) • 401(k) retirement plan with employer match • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) • Mental health and wellness support • Employer-paid basic life and disability coverage • Annual learning and development stipend to fuel your professional growth • Daily meals in our offices, and meal delivery credits as eligible • Relocation support for eligible employees • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.