Account Coordinator – Post Repo

🕒 July 14

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OPENLANE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

🏪 Marketplace

🤝 B2B

💰 $10M Venture Round - OPENLANE on 2008-12

Automotive • Marketplace • B2B

OPENLANE is a company that builds and operates digital wholesale marketplaces and end-to-end services for used vehicles. It operates national and regional marketplaces across the US, Canada and Europe, provides technology platforms (auction simulcast, remarketing, inventory/inspection and vehicle data/pricing tools), and offers finance and ancillary services (floorplan/inventory financing, shipping, recovery and title/remarketing services) targeted primarily at dealers, lenders and commercial vehicle customers. The company positions itself as a B2B wholesale automotive marketplace and service provider.

📋 Description

• Manage and process accounts within PAR's internal queue to meet the company's service level agreements. • Support inbound inquiries from internal and external customers. • Initiate outbound calls to customers and recovery vendors. • Partner across departments to meet customer service levels. • Collect and provide clear, accurate, and complete information using the right tools and procedures.

🎯 Requirements

• 1-2 years of customer service, finance, or automotive industry experience. • High school diploma or equivalent (Bachelor's degree preferred). • Ability to effectively manage accounts and provide exceptional customer service. • Excellent written and verbal communication skills. • Ability to work independently, and efficiently, and meet all internal and external time commitments.

🏖️ Benefits

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement