Senior Product Designer

🕒 April 22

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 $15M Series A - OpenLoop Health on 2023-03

SaaS • B2B • Enterprise

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Lead end-to-end design for complex product areas, from discovery through iteration and delivery • Partner closely with PMs and Engineers to co-create solutions, not just execute on specs • Translate ambiguous problems into clear, structured design approaches and outcomes • Build and evolve scalable systems, information architecture, and product structures • Develop and maintain design systems that are actively used and evolve with the product • Contribute to both external client-facing experiences and internal tools (e.g., CRM, operational platforms) • Rapidly iterate on designs based on feedback, constraints, and changing business needs • Leverage AI tools to accelerate design workflows, research, and prototyping where appropriate

🎯 Requirements

• Strong system thinker who can design for complex, interconnected products and simplify ambiguity • Sharp product judgment—able to frame problems, prioritize effectively, and make decisions tied to real user and business impact • Highly collaborative with PMs and Engineers; comfortable navigating tradeoffs in a fast, non-linear environment • Thrives in ambiguity—moves quickly from idea to iteration without relying on rigid processes • Proactive and self-directed; pushes work forward without waiting for perfect requirements • Comfortable engaging with technical concepts and translating them into clear, scalable design solutions • Experienced in building and evolving design systems used by real teams • Strong craft in Figma and modern design tools • Familiarity with AI tools and interest in incorporating them into design workflows • Portfolio demonstrates clear thinking, strong structure, rapid iteration, and measurable impact

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance, Pet insurance, and more