Senior Solutions Engineer

🕒 March 25

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 $15M Series A - OpenLoop Health on 2023-03

SaaS • B2B • Enterprise

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Design and develop custom solutions and integrations for key partners and customers • Implement new solutions across web applications, data flow, APIs, cloud and event-driven infrastructure • Collaborate with product and engineering teams to enhance core platform capabilities • Lead technical discovery sessions and translate business requirements into system designs • Work with vendors and external partners on technology implementations. • Diagnose and resolve complex integration or production issues • Document and share best practices to improve implementation efficiency and scalability • Coordinate with cross functional teams to ensure smooth software deployment and integration. • Support post-implementation reviews and continuous improvement initiatives.

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field; experience in healthcare, health tech, or SaaS strongly preferred. • Operates with extreme ownership, urgency, and follow-through • Highly versatile technical skill set (e.g., front end web development, APIs, cloud, databases, distributed systems, automation) • Experience in software development, web applications development, cloud platforms, DevOps, and IT infrastructure. • Excellent problem-solving, critical thinking, and stakeholder management skills who thrive in ambiguity and fast-paced environments. • Strong communication skills—able to synthesize and present information clearly to both technical and non-technical audiences. • Curious and creative—always exploring new technologies and better ways to solve problems • Passionate about turning ideas into working solutions that deliver measurable impact

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance, Pet insurance, and more