Senior Director, Restaurant Sales and Services

Job not on LinkedIn

September 4

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+2 more states

🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote

💵 $205k - $220k / year

⏰ Full Time

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

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OpenTable

WebsiteLinkedInAll Job Openings

eCommerce • B2C • SaaS

OpenTable is an online restaurant reservation service that allows users to discover and book tables at restaurants across the globe. The platform offers a comprehensive list of dining options in various cities, helping diners explore popular spots and unique dining experiences. OpenTable also partners with restaurants to provide reservation management software that optimizes seating, tracks diner preferences, and offers marketing tools to improve restaurant operations. The service extends its social impact by participating in initiatives such as supporting homelessness projects through diner donations.

1001 - 5000 employees

Founded 1998

🛍️ eCommerce

👥 B2C

☁️ SaaS

💰 $36M Series C on 2000-09

📋 Description

• Grow revenue through new sales acquisition, installation, and retention of assigned accounts • Provide leadership and vision for the dispersed Sales and Restaurant Services team in the regions through a hybrid phone/field sales model • Direct management of District Managers / Directors who lead individual pre- and post-sales teams • Own and improve the sales process and customer experience from pre-sale to post-sale in specified territories. Examine and improve key business processes through tech / data innovation that drives scalable growth. Source, vet and build business cases to implement technologies that will improve our understanding of the restaurant landscape • Effectively handle performance across the team to hit goals for the regions and manage out poor performers • Define characteristics of top performers for the organization. Identify, recruit, hire and train the team to build and retain a group of highly motivated, bold, and top performing Account Executives, Account Managers, and Sales Leaders • Represent OpenTable as an industry leader and also to high value accounts as the final point of partner concern for resolution of conflicts, competitive threats, and changes to market strategy • Provide guidance and cross-departmental coordination as sales leadership voice with key department heads including Product, Brand & Performance Marketing, Finance & Operations, Support, and Business Development • Design, drive and present compelling strategic plans by developing goals, objectives and implementation plans. Run the regions as business units with P&L responsibility, with an understanding of top line and bottom line drivers • Actively participate in executive decisions related to the team by providing thoughtful analysis and input related to pricing strategies, prioritization and delivery of corporate initiatives • 30-50% travel is expected

🎯 Requirements

• 10+ years of relevant experience as a Sr. Director or Director, building and leading sales/business development teams or running business units • Experience at a fast paced/tech organization is required; restaurant industry experience is preferred • Deep understanding of the restaurant industry, customer trends and the ability to weave these into tactical plans • Experienced manager and key contributor who frequently overachieves on assigned goals with the ability to prioritize and focus a team • Deep experience with financial / sales modeling and forecasting • Demonstrated success with data-driven decision modeling, data analysis, data storytelling, problem solving and ability to execute • Consistent record of sales success in a similar Saas or start-up environment • Experience includes complex high-value sales to key accounts and/or National Accounts • Ability to multitask and prioritize in a fast paced, multifaceted work environment • Proven ability to lead a team with an entrepreneurial spirit, positive attitude, and passion for the business • Good sense of humor while working in an unstructured, fast paced environment • High EQ and IQ • Excellent written and oral communication skills • Competitive, tenacious, and results-driven • College degree expected, an MBA is a preferred • Preferred locations are New York City, Miami, Chicago, Atlanta, Los Angeles, or San Francisco but open to remote applicants in any US major city that are willing to travel

🏖️ Benefits

• Work from (almost) anywhere for up to 20 days per year • Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth; Company-paid subscription to Headspace; Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) • Paid parental leave • Generous paid vacation + time off for your birthday • Paid volunteer time • Focus on your career growth: Development Dollars; Leadership development; Access to thousands of on-demand e-learnings • Travel Discounts • Employee Resource Groups • Competitive retirement and health plans