Psychologist – 24/7 German Speaking, Freelance

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🕒 2 days ago

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OpenUp

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏨 Hospitality

🏥 Healthcare

💰 Series A on 2022-10

Consulting • Hospitality • Healthcare

OpenUp is the 360° mental well-being platform for leading organisations in Europe. Our goal is to make mental well-being accessible to all. We envision a world where mental well-being is recognised as a top priority and is supported in the workplace. That's why we've developed a broad mix of high-quality preventative mental well-being solutions offered in one platform, which is easy to integrate in organisations and users' daily life. Evidence-based solutions and the expertise of our 120+ certified psychologists and lifestyle experts are the foundation of our professional guidance. With 1:1 consultations available in 30+ languages, group sessions, and self-guided care resources, we support the emotional, social, and physical well-being of employees and their families worldwide. By prioritising mental well-being, we help organisations boost employee satisfaction, happiness and productivity, while preventing absenteeism and turnover.

📋 Description

• Cover the 24/7 on-call line, primarily outside office hours • Serve as a calm, clear first point of contact for users needing practical questions answered or immediate emotional support • Help users feel heard, grounded, and supported during acute stress, anxiety, or panic • Guide users toward the appropriate next step without providing nighttime therapy • Follow protocols, documentation, and escalation guidelines • Briefly document user input and hand over information to the day team when needed • Participate in intervision sessions, case reflections, and expert-led discussions • Work independently during on-call shifts and collaborate with experienced psychologists and the operations team

🎯 Requirements

• Holds a Master’s degree in Psychology • 1–3 years of experience in psychological support, coaching, or related settings • Native-level fluency in German • Strong English communication skills • Comfortable serving as a first point of contact for users • Able to communicate clearly, stay calm under pressure, and maintain boundaries • Highly reliable, reflective, and motivated to learn through practice • Confident explaining processes, setting expectations, and redirecting users when needed • Understands the difference between support, guidance, and therapy • Tech-savvy and comfortable working with digital tools and protocols • Owns a laptop/computer with Windows 10 or later, or macOS Ventura or later, with antivirus enabled • Able to work independently, follow clear procedures, and take responsibility during on-call shifts • Available for on-call shifts one or two full weeks per month • Available for weekday coverage from 5:00 PM–8:00 AM and weekend coverage from Friday 5:00 PM–Monday 8:00 AM

🏖️ Benefits

• Structured learning path including intervision sessions, case reflections, and expert-led discussions, with time and cost included in the fee • Fixed payment per week for being on call, regardless of call volume • Access to intervision and expert input included in the fee • Clear protocols, scripts, and escalation logic • Full onboarding and testing before the first on-call shift • Exposure to an international user base and real-life mental health questions • Collaboration with experienced psychologists and a supportive operations team