RCM, Collections Specialist, Medical Biller

🕒 May 18

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Logo of Option Care Health

Option Care Health

5001 - 10000 employees

Founded 1987

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

Option Care Health is a leading national provider of infusion therapy services in the United States. The company offers treatment for a variety of acute and chronic conditions including neurological disorders, bleeding disorders, women's health issues, and heart failure. With over 170 nationwide infusion suite locations, Option Care Health collaborates with healthcare providers, pharmaceutical manufacturers, insurance providers, and health systems to deliver seamless and comprehensive care. Their services include IV antibiotics, nutrition support, immunoglobulin, and specialized therapies, with a strong commitment to patient care and quality outcomes. Option Care Health is in-network with all major health plans and is recognized for its high standards of care and patient support.

📋 Description

• Submits timely, accurate invoices to payer for products and services provided • Understands the terms and fee schedule for all contracts for which invoices are submitted • Correctly determines quantities and prices for drugs billed • Verifies that the services and products are correctly authorized and that required documentation is on file • Ensures that invoices are submitted for services and products that are properly ordered and confirmed as provided • Evaluates payments received for correctness and applies payments accurately to the system • Verifies that payments received are correct according to the fee schedule • Applies the payment correctly to the patient account • Ensures that secondary bills and patient invoices are mailed within 48 hours of receipt of payment • Notifies the Reimbursement Manager if there are overpayments and/or duplicate payments for the same service • Transfers payments belonging to other offices within 48 hours of receipt • Follows up on invoices submitted to ensure prompt and timely payment • Calls to verify that claims submitted were received and are in processing • Sends letters to the patient or responsible party when their insurance carrier fails to make payment reasonable time frame • Generates and mails statements and collections letters • Follows-up on all denials within 48 hours of receipt • Ensures compliance with policies and guidelines outlined in the contract terms and fee schedule • Follows HIPPA guidelines when accessing and sharing patient information to maintain patient and business confidentiality

🎯 Requirements

• High School Diploma or equivalent • 0 – 6 months previous Infusion Reimbursement or Intake/Admissions experience • Basic level skill in Microsoft Excel • Basic level skill in Microsoft Word

🏖️ Benefits

• Medical, Dental, & Vision Insurance • Paid Time off • Bonding Time Off • 401K Retirement Savings Plan with Company Match • HSA Company Match • Flexible Spending Accounts • Tuition Reimbursement • myFlexPay • Family Support • Mental Health Services • Company Paid Life Insurance • Award/Recognition Programs

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