Technical Account Manager

πŸ”₯ 4 minutes ago

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Logo of Origin

Origin

11 - 50 employees

Founded 2025

πŸ”’ Cybersecurity

πŸ€– Artificial Intelligence

🏒 Enterprise

Cybersecurity β€’ Artificial Intelligence β€’ Enterprise

Origin is an endpoint observability and security platform for agentic AI. It gives operational intelligence about AI agents and local MCP servers across a fleet, discovering sanctioned and unsanctioned installs, attributing every action (prompts, tool calls, file changes, network calls) to the user and agent, and reconstructing end-to-end traces. Origin surfaces security risks, audit-ready logs, and AI spend analytics so CISOs, CIOs, and developers can govern AI adoption across enterprises. It runs at the endpoint layer and emphasizes continuous visibility, attribution, and cost/usage clustering.

πŸ“‹ Description

β€’ Serve as the primary technical point of contact for customer accounts, ensuring successful deployment and long-term satisfaction. β€’ Lead product demonstrations, proof-of-value engagements, and technical workshops for customers and partners. β€’ Translate customer requirements into scalable implementation plans, coordinating with internal teams to deliver results. β€’ Troubleshoot and resolve technical issues, leveraging internal engineering and security teams as needed. β€’ Develop and maintain technical documentation to support customer implementations and best practices. β€’ Act as a customer advocate by feeding insights and enhancement requests back to product and engineering teams.

🎯 Requirements

β€’ 3+ years of experience in technical account management, sales engineering, or a similar customer-facing technical role. β€’ Solid background in endpoint security, endpoint management, or IT systems in enterprise environments. β€’ Proven ability to explain complex security concepts to both technical and executive-level audiences. β€’ Strong communication skills and customer-first mindset. β€’ Self-starter who thrives in fast-paced, startup environments with minimal oversight.

πŸ–οΈ Benefits

β€’ Generous healthcare β€’ Flexible PTO β€’ Home-office support

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