Salesforce Regional Lead

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🕒 January 21

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Logo of Oshkosh Corporation

Oshkosh Corporation

10,000+ employees

Founded 1917

🚀 Aerospace

Aerospace • Automotive • Manufacturing

Oshkosh Corporation is a leading innovator of purpose-built vehicles and equipment. The company focuses on maximizing performance and reducing environmental impact through electric vehicles and intelligent products that leverage data and analytics for efficiency. Oshkosh is committed to autonomy and active safety, helping to keep operators safe and operations efficient. With advanced analytics, Oshkosh identifies business opportunities and enhances customer service. Through digital manufacturing, the company revolutionizes production and shortens time to market, thereby enabling high performance in challenging terrains. Oshkosh Corporation is also dedicated to its impact on communities, emphasizing sustainability, philanthropy, and volunteering. It aims to empower users, support team members, and build a world that prioritizes people, all while advancing industries through relentless innovation.

📋 Description

• Provides oversight and support in ensuring mission critical applications/platforms are optimized and operate effectively. • Application/platforms receive proper monitoring, analysis, and support around issues and concerns. • Team serves as application owners in performance and health management. • Work closely with application and infrastructure teams building and customizing applications based on business requirements. • Serves as an escalation point for advanced operational support and troubleshooting for the application and infrastructure environment through system upgrades and performance management. • Advanced understanding of network, operating systems, servers, security, and application management lifecycle. • Advanced system configuration, troubleshooting, and upgrades to optimize performance. • Facilitates proactive system maintenance including security reviews, release updates, health checks, and other enhancement activities. • Ability to enhance and build out normalized data structures in DB's to support application needs. • Leading project workstreams across end-to-end application/platform enhancements and modernization. • Advanced knowledge of the ITIL process, ticket resolution, and event management.

🎯 Requirements

• Five (5) or more years of experience in the field or in a related area. • Application/platform knowledge, server, OS commands, scripting, SQL, database, monitoring, performance analysis, data feeds, deployments, automation, security, vendor management • Written and verbal communication, customer service, adaptability, resiliency, influence, critical thinking skills

🏖️ Benefits

• People First culture • Professional development opportunities • Coaching and mentoring

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