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IT Support Specialist

Job not on LinkedIn

🕒 April 7

🇵🇭 Philippines – Remote

💵 ₱40k - ₱55k / month

⏰ Full Time

🟢 Junior

💻 IT Support

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Outforce's careers page, not through a job board

First seen by Remote Rocketship April 7

Logo of Outforce

Outforce

201 - 500 employees

💼 Consulting

🎯 Recruiter

☁️ SaaS

Consulting • Recruitment • SaaS

Outforce is a global offshore recruitment and outsourcing company, recognized for its innovative approach in connecting businesses with top-tier talent. Based in Australia and with significant operational presence in the Philippines, Outforce provides customized talent solutions to enhance productivity and reduce staffing costs for various industries. Offering transparent pricing and a commitment to client satisfaction, Outforce empowers businesses worldwide to effectively meet their staffing needs.

📋 Description

• Provide routine technical assistance to computer system users • Answer questions and resolve computer problems via telephone, Microsoft Teams, or remotely • Assist with computer hardware and software, installation, word processing, email, and operating systems • Support Senior IT Support Specialists as needed • Handle customer questions and complaints and resolve service problems politely and efficiently • Follow procedures to solve customer problems and maintain a professional image • Use web tools and online industry resources and manage web projects • Research and adopt technologies that improve business performance • Perform routine maintenance on system components • Evaluate system performance and identify corrective actions

🎯 Requirements

• 1–3 years of related experience in PC support • Knowledge of networking is a plus • Familiarity with Windows desktop operating systems, Microsoft Office, and computer components • High school diploma or equivalent required • A+ certification or equivalent education • Basic knowledge of Microsoft Office, including Word, Excel, and PowerPoint • Knowledge of PC inner workings and Windows operating systems

🏖️ Benefits

• Night differential pay • Comprehensive HMO coverage, including a free dependent on Day 1 • Permanent work-from-home setup • Employee referral program with rewarding incentives • 20 days of annual leave • Engaging team activities and events • Build strong, high-impact connections with key stakeholders across the business • Client engagement initiatives

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