Principal GTM Systems Manager

🕒 May 5

☕ Washington – Remote

☕ Washington – Remote

💵 $115k - $165k / year

⏰ Full Time

🔴 Lead

🎁 Product Marketing

🦅 H1B Visa Sponsor

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Outreach

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

Artificial Intelligence • Sales • Enterprise

Outreach is a company that provides an AI-powered sales execution platform designed to streamline workflows and enhance the effectiveness of sales representatives. The platform utilizes artificial intelligence to forecast revenue accurately, manage deals, and optimize the entire sales process. Outreach helps sales teams prioritize tasks, identify prospects, and maintain engagement throughout the customer lifecycle, ultimately aiming to boost win rates and reduce churn. With over 6,000 global customers, Outreach focuses on transforming seller workflows to consistently exceed revenue targets.

📋 Description

• Own administration, configuration, and health of core revenue systems (e.g., CRM, sales engagement, CPQ, data tools). • Translate revenue process requirements into system workflows, automation, and integrations. • Partner with Sales, Marketing, CS, and Finance to support go‑to‑market initiatives and system changes. • Ensure data quality, system governance, access controls, and compliance with RevOps standards. • Manage system incidents, releases, testing, and change management. • Support reporting, dashboards, and operational insights by ensuring system accuracy and consistency. • Evaluate and implement new tools to improve revenue efficiency and scales • Support budget and renewal tracking • Implement new quote system: lead requirements gathering, process design & optimization with cross functional team, implementation and support with systems team, rollout and enablement support, monitor adoption. • Act as a primary interface between the business and Business Systems teams, ensuring requirements, priorities, and field context are well understood • Lead design and orchestration of systems, data flows, and signals that power AI-driven sales plays, automation, and insights

🎯 Requirements

• 8–10+ years of experience in Sales Operations, Revenue Operations, or GTM Business Systems in a SaaS environment • Strong experience owning business processes and requirements across Quote-to-Cash and CPQ initiatives; migration experience is a plus • Demonstrated ability to drive cross-functional alignment with Sales, Finance, Deal Desk, and Order Management • Deep Salesforce experience; CPQ exposure strongly preferred • Experience designing or supporting GTM system orchestration and AI-enabled sales plays, automation, and insights • Hands-on experience administering enablement systems and collaborating with Enablement teams on governance and adoption • Required Experience with salesforce, CPQ or RCA and preferred with Enablement, LMS (learning management system), contract management system • Excellent analytical, documentation, communication, and stakeholder management skills • Comfort operating in fast-moving, ambiguous environments with a bias toward clarity and execution • Bachelor’s degree in Business, Information Systems, or a related field

🏖️ Benefits

• Flexible time off • 401k to help you save for the future • Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work • Infertility/ assisted reproductive services benefit • Employee referral bonuses to encourage the addition of great new people to the team • Snacks and beverages in the Office, along with fun events to celebrate • Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military