Outsourced Staff
B2B • SaaS • HR Tech
Outsourced Staff is a company that specializes in providing high-caliber remote teams for various roles including software development, IT support, digital marketing, and customer service. With over 25 years of experience, they focus on matching businesses with exceptional talent to aid in their growth, ensuring candidates are thoroughly screened for skills and cultural fit. The company offers a wide range of outsourced solutions, including virtual assistance, software development, and customer support, promoting efficiency and productivity for their clients.
Project Coordinator - Customer Service
Job not on LinkedIn
April 6
Outsourced Staff
B2B • SaaS • HR Tech
Outsourced Staff is a company that specializes in providing high-caliber remote teams for various roles including software development, IT support, digital marketing, and customer service. With over 25 years of experience, they focus on matching businesses with exceptional talent to aid in their growth, ensuring candidates are thoroughly screened for skills and cultural fit. The company offers a wide range of outsourced solutions, including virtual assistance, software development, and customer support, promoting efficiency and productivity for their clients.
📋 Description
• The Project Coordinator - Desktop Team (DT) role is responsible for learning and supporting the Project manager in the running of a restoration project from beginning to end within budget and scope. • The key purpose of this position is to support projects to be delivered efficiently, safely & accurately whilst aligning with contracts, quality assurance standards, audits, OH&S regulations, client standards/ KPI’s & overall business plans. • The Project Coordinator is responsible for supporting the Project managers and State managers in achieving minimum GP Margins set by the CEO. • Responsibilities include coordination & support of Restoration Projects/ Budget & Scope, Claims Management, Relationship Building & Sales Reporting, Effective Key Stakeholders Communication, Meeting/Exceeding Client KPI’s, Financial & Operational KPI’s, Compliance, Innovation & Continuous Improvement, Proactive Leadership, and Occupational Health & Safety Compliance.
🎯 Requirements
• Proven extensive industry experience within FRA or another restoration company or related trade industry background. • Flexibility to adapt to rotating roster 24/7 & on call requirements where required • Good communication & customer service experience • Desire and ability to work both autonomously and collaboratively within a national team environment • Demonstrated experience required: • Multitasking within a fast-paced environment on various tasks whilst learning new functionalities. • Developing and maintaining positive and productive relationships with internal and external stakeholders. • Proven high level of critical thinking and organisation skills with strong attention to detail • Solid business/ customer centric mindset and experience • General administrative/ technological competency • Strong written & verbal communication competency
🏖️ Benefits
• Work From Home Opportunities • Flexible Schedule • Ongoing Training and Development
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