Finance & Operations Support Specialist

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🕒 May 11

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Outsourcey

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • IT outsourcing

Outsourcey is a leading remote staffing agency specializing in connecting businesses with skilled offshore talent. They simplify the outsourcing process for companies ranging from startups to Fortune 500 firms, offering flexible staffing solutions without long-term contracts or setup fees. By leveraging a vast network of qualified professionals, Outsourcey helps clients reduce operational costs while improving efficiency and scalability, ensuring that businesses can effectively meet their project demands across various industries.

📋 Description

• Finance and accounting - manage accounts payable and receivable, invoicing, payment runs, collections and credit control activities; support payroll, superannuation, reimbursements, month-end close and cashflow forecasting while ensuring consistency and accuracy of financial data and liaising with bookkeepers and external finance stakeholders. • Operations and process improvement - provide day-to-day operational support across the business, maintain trackers and reporting rhythms, coordinate cross-team workflows to keep key business activities on schedule, and identify and implement process improvement and automation opportunities. • Customer onboarding - coordinate onboarding documentation, facilitate communication with clients and stakeholders, conduct Know Your Customer (KYC/AML) checks and ensure accurate data entry and ongoing platform access. • Compliance, policies and procedures - support regulatory compliance by assisting with implementation and maintenance of policies, coordinating compliance checks and audits, and guiding internal stakeholders on adherence to company policies and procedures. • SaaS platform and data support - maintain platform and customer data, support market and customer data updates, and ensure the accuracy and integrity of business systems and operational data. • HR & procurement operations - support recruitment coordination, onboarding and offboarding processes, maintain employee records and HR documentation, and assist with procurement and vendor coordination. • Systems & IT support - provide first-line internal IT support, manage user access, Microsoft 365 administration and SaaS tools. • Marketing & administration support - coordinate content publishing, website updates, inbound enquiries, event coordination and general office administration to ensure smooth business operations.

🎯 Requirements

• Bachelor's degree in business/commerce, business administration, operations management, or a related field. • 3+ years of experience in business operations, project management, data analysis, preferably in a financial services, technology or startup environment. • Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights. • Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Access) • Proficiency in Xero • Excellent organizational and time management skill • Strong attention to detail and accuracy • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex ideas to a variety of stakeholders. • Knowledge of sustainability, decarbonisation, or clean energy sectors is highly desirable.

🏖️ Benefits

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO. • Work closely with a team of industry leaders who have successfully scaled BPOs in the past. • Career growth and development opportunities.