Senior Site Reliability Engineer, SRE

September 14

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OutSystems

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Enterprise • Productivity • SaaS

OutSystems is a software company that provides a low-code application development platform. It allows organizations to develop, deploy, and manage enterprise-grade applications with minimal coding effort. By simplifying the process of application development, OutSystems helps businesses accelerate their digital transformation and improve productivity.

1001 - 5000 employees

Founded 2001

🏢 Enterprise

⚡ Productivity

☁️ SaaS

📋 Description

• Lead and onboard services and teams to the reliability tenets; • Establish and maintain Service Level Objectives (SLOs) and Service Level Agreements (SLAs); • Design and implement scalable, reliable, and secure infrastructure, while ensuring cloud-native best practices; • Collaborate with software development teams to ensure systems are resilient (observable, fault-tolerant, recoverable, scalable) and performant; • Implement monitoring, alerting, logging, and tracing solutions to detect and respond to incidents; • Lead incident response efforts, ensuring quick resolution and minimal downtime, and conduct RCA/post-mortems; • Automate every operational task, with a special focus on fast incident detection & recovery; • Foster a culture of continuous improvement and knowledge sharing; • Communicate effectively with stakeholders, providing updates on system reliability and performance; • Participate in on-call rotation to provide 24/7 support for production systems.

🎯 Requirements

• STEM degree (BSc, MSc, in Software Engineering/Computer Science or related fields); • 5+ years of experience in software development and/or operations; • Proficiency in at least one high-level programming language (C++, Python, Java, C#, etc.). • Strong troubleshooting and debugging skills. • Fluency in English and excellent communication skills. • Experience in any of the following is valued, but not fully required: Containerization technologies and orchestration platforms, mainly Kubernetes (CKA, CKAD, CKS certifications are valued); Experience with automation and Infrastructure as Code (IaC) tools, such as AWS CloudFormation, Terraform, Puppet, Chef, Spacelift, etc; Experience with Python, Go, Bash/Shell scripting, or other automation tools/languages; Familiarity with AWS services like EC2, RDS, ELB, CloudFront, Lambda, etc; Proficiency in monitoring and troubleshooting complex distributed systems; Experience with Grafana, ELK stack, Prometheus, or others; Strong understanding of designing resilient and fault-tolerant systems; Expertise in debugging complex distributed systems.

🏖️ Benefits

• A company that is always growing, changing, and innovating. • Real career opportunities. • Work colleagues that are as smart, hard-working, and driven as you. • Disrupting the status quo is in our DNA.