Oversee (formerly FairFly)
Artificial Intelligence • B2B • Transport
Oversee is a company that specializes in travel spend optimization, providing comprehensive solutions for travel management companies, travel agencies, and online travel agencies. Its platform utilizes AI-driven tools to optimize travel policies, assure air and hotel prices, and transform fare and rate fluctuations into client savings. Oversee partners with businesses to ensure compliance, maximize travel budgets, and unlock growth opportunities without compromising service quality. Their technology aids in real-time sourcing optimization and contract auditing, ensuring significant discount savings and error reduction. The company is committed to elevating travel programs with data-driven insights and actionable supplier performance metrics, enhancing traveler experiences while maintaining cost-effectiveness.
Account Manager
Job not on LinkedIn
November 16
Oversee (formerly FairFly)
Artificial Intelligence • B2B • Transport
Oversee is a company that specializes in travel spend optimization, providing comprehensive solutions for travel management companies, travel agencies, and online travel agencies. Its platform utilizes AI-driven tools to optimize travel policies, assure air and hotel prices, and transform fare and rate fluctuations into client savings. Oversee partners with businesses to ensure compliance, maximize travel budgets, and unlock growth opportunities without compromising service quality. Their technology aids in real-time sourcing optimization and contract auditing, ensuring significant discount savings and error reduction. The company is committed to elevating travel programs with data-driven insights and actionable supplier performance metrics, enhancing traveler experiences while maintaining cost-effectiveness.
📋 Description
• Own and grow a portfolio of corporate and TMC partner accounts - ensuring retention, adoption, satisfaction, and measurable ROI across our travel optimization products; • Lead post-sale relationships end-to-end: guide onboarding, drive steady-state adoption, and manage renewals with a focus on value realization; • Expand revenue through upsell and cross-sell motions (Hotel Reshopping, AgentSee, Analytics) that increase savings and engagement; • Run business reviews (QBRs) and maintain a disciplined client cadence; • Ensure commercial and operational excellence: manage contracts, renewals, billing, and escalations while maintaining timely communication and accuracy; • Partner cross-functionally with Sales, Product, and Operations to deliver a seamless client experience and resolve issues quickly; • Track performance and opportunities in Salesforce - maintaining hygiene and reporting on activation, adoption, and expansion pipelines; • Represent the customer’s voice internally, surfacing feedback and opportunities that influence product roadmaps and process improvements.
🎯 Requirements
• 5+ years of Account Management experience in B2B environments, ideally managing enterprise or global clients • Proven track record managing channel or partnership accounts (TMCs, agencies, or similar ecosystems) and driving adoption across multiple stakeholders • Commercially minded - comfortable discussing value, expansion, and renewals, not just maintaining relationships • Fluent in data and storytelling - you translate insights into clear actions that drive measurable impact and customer growth • Thrive in fast-paced, high-growth environments where priorities evolve and autonomy is valued • Operationally excellent - highly organized, detail-oriented, and consistent in managing contracts, billing, and escalations • Experienced with Salesforce or similar CRMs; familiarity with MEDDPICC or other structured sales methodologies is a strong plus • Outcomes focused is a priority
🏖️ Benefits
• medical • dental • vision • a 401(k) plan • paid time off • more
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⏰ Full Time
🟠 Senior
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