Operations Logistics Manager

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🕒 May 12

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Over The Bloody Moon

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

⚕️ Healthcare Insurance

📚 Education

🌍 Social Impact

Healthcare Insurance • Education • Social Impact

Over The Bloody Moon is the world’s largest collective of menopause, andropause, and menstrual health experts. We partner with organisations globally to provide exceptional content, training, and experiential events to accelerate a workplace culture of inclusivity around hormonal health. Operating in Asia, Australia & New Zealand, UK, Ireland, Europe, North and South America, we understand the cultural nuances and diversity of experiences to flex our content and approach accordingly.

📋 Description

• Oversee day-to-day logistics operations across wholesale, ecommerce, and 3PL fulfillment • Act as the primary point of contact for Over The Moon’s 3PL partner • Monitor inbound receipts, outbound fulfillment, inventory discrepancies, ASN tracking, routing compliance, and shipping timelines • Partner closely with warehouse teams to ensure accurate receiving, packing, fulfillment, and return processing standards • Escalate and resolve shipping delays, inventory variances, operational bottlenecks, and fulfillment issues in a timely manner • Identify opportunities to improve fulfillment workflows, inventory accuracy, and operational efficiencies • Manage outbound wholesale shipments and coordinate routing, shipping timelines, and documentation with wholesale partners and vendors • Communicate directly with vendors regarding shipment readiness, routing instructions, carton details, delivery timelines, and freight coordination • Oversee shipment tracking and ensure all wholesale orders are delivered accurately and on time • Support purchase order tracking and inventory movement across channels • Partner with internal buying, operations, and finance teams to ensure smooth order lifecycle management • Own and maintain logistics and fulfillment reporting across ecommerce and wholesale operations • Track and report on key operational metrics including fulfillment SLAs, shipping performance, inventory discrepancies, return trends, and operational KPIs • Build and maintain reporting dashboards and operational trackers to improve visibility across teams • Assist with forecasting operational needs and identifying areas for process optimization and scalability • Collaborate closely with Customer Experience, Buying, Finance, and Operations teams to support day-to-day business needs • Assist with operational SOP development and process documentation • Help implement and optimize operational tools and systems across logistics workflows • Support special operational projects and process improvement initiatives as needed

🎯 Requirements

• 4+ years of experience in logistics, operations, supply chain, wholesale operations, or fulfillment management • Experience managing relationships with 3PLs, warehouses, freight partners, or fulfillment providers • Strong understanding of wholesale shipping processes, routing, inventory management, and fulfillment operations • Highly organized with exceptional attention to detail and follow-through • Strong communication skills with the ability to manage vendor and partner relationships professionally • Comfortable working cross-functionally in a fast-paced startup or ecommerce environment • Advanced proficiency in Excel/Google Sheets and operational reporting • Experience with platforms such as Shopify, ERP/WMS systems, inventory platforms, or logistics software preferred