Senior Food Services Analyst

🕒 February 6

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Colliers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🏠 Real Estate

Real Estate

Colliers is a global leader in real estate services and investment management. The company provides a comprehensive range of services to commercial real estate clients, such as transaction services, property management, and valuation. Colliers' expertise spans across various sectors including office, industrial, retail, residential, and hospitality properties. Their mission is to maximize the potential of property and accelerate the success of their clients and people. With a strong commitment to sustainability and innovation, Colliers offers bespoke solutions tailored to meet the unique needs of their clients worldwide.

📋 Description

• Monitor and support the operational routines of the unit's food services; • Manage and oversee food service contracts, ensuring compliance with SLAs, quality indicators, food safety and contractual requirements; • Interface with food suppliers for operational alignment, handling deviations and implementing action plans; • Support budget control, monthly measurements and validation of food service billing; • Monitor indicators such as volume served, user satisfaction, sanitary compliance and operational performance; • Provide support to internal departments and the client, ensuring operational flow, adherence to processes and service governance; • Provide support for operational contingencies related to food services, ensuring service continuity; • Provide technical support to the team, contributing to process standardization, continuous improvement and strengthening governance; • Prepare and monitor management reports, dashboards and operational KPIs for the food service operation.

🎯 Requirements

• Bachelor's degree in Administration, Engineering, Logistics, Nutrition or related fields. • Postgraduate degree/MBA in Operations Management or Facilities Management is a plus. • Solid experience in Facilities management, Food Services and/or fleet/shuttle transport operations. • Lean Six Sigma certification (Green or Black Belt) is valued. • Experience in governance of large-scale contracts and multi‑million budget management. • Fluency in Portuguese and Spanish; English is a plus. • Proficiency in management tools: SAP, Power BI, Ariba, Jira.

🏖️ Benefits

• Monitor and support the operational routines of the unit's food services; • Manage and oversee food service contracts, ensuring compliance with SLAs, quality indicators, food safety and contractual requirements; • Interface with food suppliers for operational alignment, handling deviations and implementing action plans; • Support budget control, monthly measurements and validation of food service billing; • Monitor indicators such as volume served, user satisfaction, sanitary compliance and operational performance; • Provide support to internal departments and the client, ensuring operational flow, adherence to processes and service governance; • Provide support for operational contingencies related to food services, ensuring service continuity; • Provide technical support to the team, contributing to process standardization, continuous improvement and strengthening governance; • Prepare and monitor management reports, dashboards and operational KPIs for the food service operation.