Principal Product Manager – AI Restaurant Experience

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🔥 12 hours ago

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Owner.com

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $120M Series C - Owner on 2025-05

SaaS • B2B • Marketplace

Owner. com is an AI-powered SaaS platform that helps independent restaurants grow direct online sales by providing branded websites, online ordering, custom mobile apps, automated marketing, loyalty programs, and zero-commission delivery. The company emphasizes driving more Google traffic, repeat orders, and reduced third-party fees for restaurant owners through turnkey technology and support.

📋 Description

• Make outcomes the product for operators. Synthesize what outcomes have been driven, recommend the next best action with a clear why and how, and provide a one-tap path to get it done. • Spend meaningful time with restaurant owners and frontline teams to build deep operator intuition and translate it into shipped product. • Productize playbooks into personalized actions based on each restaurant’s data, configuration, and operating context. • Ship high-impact closed-loop playbooks that turn signals into clear recommendations and one-tap actions. Examples include profit-aware demand capture, self-optimizing menus, dynamic specials that fill slow dayparts, reputation automation, and win-back plays for high-value guests. • Own the foundations for orders, menus, integrations, and reliability so the product is trustworthy at scale.

🎯 Requirements

• 8+ years product management experience (or equivalent building experience), with a track record of shipping. • Strong operator empathy and customer obsession. You build conviction by spending time with customers. • AI product instincts grounded in real operations. You think in loops and care about quality and iteration. • Technical depth and strong engineering partnership. You can reason about systems, data flows, and reliability. • Strong judgment and prioritization. You can balance speed, correctness, and long-term maintainability.

🏖️ Benefits

• comprehensive health coverage • remote-first workplace • unlimited PTO • plus extra fun perks!