Doula Program Manager

Job not on LinkedIn

November 12

Apply Now
Logo of Pacify

Pacify

Healthcare Insurance • Wellness • Social Impact

Pacify is revolutionizing maternity care by fostering genuine connections between new parents and a network of maternal care experts. The company ensures a smooth journey into parenthood with continuous support and guidance, offering personalized care through a diverse team of knowledgeable doulas and lactation consultants. Pacify provides in-person and virtual support, enhanced by modern technology, making expert care accessible to everyone, everywhere. By improving population health outcomes and reducing costs, this company partners with health plans, public health organizations, and employers to deliver impactful maternal and infant health services.

2 - 10 employees

Founded 2016

⚕️ Healthcare Insurance

🧘 Wellness

🌍 Social Impact

💰 $1.1M Seed Round on 2015-03

📋 Description

• Support the recruitment process by coordinating and conducting interviews and managing the onboarding of new doulas to ensure we grow with integrity • Coordinate onboarding of all new doulas to the Pacify network • Ensure all Pacify networks are up to date on HIPAA, Medicare FWA training and exclusion lists and any additional training required • Conduct daily quality assurance reviews of all doula visits, maintaining our high standard of care as it relates to timeliness and accuracy • Document and follow-up with client reviews • Create engaging content for the monthly doula newsletter, keeping our network informed, inspired, and connected • Support the Clinical Department with Pacify’s Scholarship programs, empowering aspiring doulas to join our mission • Develop and manage our Doula Mentorship Program for those who are awarded the scholarship • Collaborate across teams to drive innovation in doula user experience and network growth • Present at community events and meetings and/or press-related interviews • Attend all team meetings • Travel to meetings may be required

🎯 Requirements

• Demonstrates unwavering commitment to advancing maternal health equity and shows strong empathy and communication skills • Is a certified birth and postpartum doula or full spectrum doula, with active certification(s) with 5-10 years of experience • Has supported at least 50-100 birthing persons • Possesses at least 5 years of operational and management experience, preferably in healthcare, community-based organization or startups • Is detail-oriented and process-driven • Embraces technology, with a strong knowledge of Excel (Google Sheets) • Is a self-starter who can work independently while also being a collaborative team player • Has the flexibility to occasionally travel for meetings and events • Possess strong writing skills and the ability to create compelling, informative content • Must be US citizen • Must have an iPhone 8 or higher • Spanish speaker preferred

🏖️ Benefits

• Paid vacation and sick time • Medical, dental and vision insurance • FSA + HSA options • Company-paid life insurance • Short Term + Long Term Disability options • Paid Parental Leave • 401k Plans

Apply Now

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