Director of Pricing – Monetization

Job not on LinkedIn

🕒 April 9

🇨🇦 Canada – Remote

💵 $156k - $236.5k / year

⏰ Full Time

🔴 Lead

👔 Director

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Logo of PagerDuty

PagerDuty

1001 - 5000 employees

💰 $90M Series D on 2018-09

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

📋 Description

• Define and evolve PagerDuty's packaging architecture — tiers, feature placement, usage-based levers, and entitlement frameworks — in partnership with Product and Engineering • Build and maintain a monetization review process so product teams bring pricing strategy into roadmap decisions early, not as an afterthought • Lead SKU design and experimentation: develop frameworks for how we create, test, and iterate on packaging changes quickly and safely • Own the monetization platform roadmap — usage tracking, entitlement flexibility, SKU experimentation velocity — in partnership with Engineering and Revenue Systems • Provide pricing and packaging leadership to other product teams across the portfolio • Operationalize pricing for the field: discount governance, approval workflows, customer-facing messaging, and enablement materials • Track and report on pricing initiative performance — win rates, discounting patterns, migration progress, ARR impact by segment • Get in front of customers regularly to pressure-test pricing assumptions and surface friction points

🎯 Requirements

• 10+ years in B2B SaaS in roles spanning product management, pricing strategy, and/or monetization • Demonstrated experience owning packaging architecture and feature tiering decisions — not just supporting them • Track record of running pricing experiments and measuring commercial impact • Strong cross-functional credibility with Sales, Finance, Product, and Go-To-Market leadership • Experience managing pricing change in the field — migrations, repackaging, new monetization models — with the communication skills to bring stakeholders along • Ability to mentor and grow other pricing and product roles

🏖️ Benefits

• Competitive salary • Comprehensive benefits package • Flexible work arrangements • Company equity* • ESPP (Employee Stock Purchase Program)* • Retirement or pension plan* • Generous paid vacation time • Paid holidays and sick leave • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* • Paid volunteer time off: 20 hours per year • Company-wide hack weeks • Mental wellness programs

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