Subscription Manager

🔥 0 minutes ago

🌐 Spain, Portugal, +4 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 13%

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Paired

1 - 10 employees

💼 Consulting

🎯 Recruiter

👥 HR Tech

Consulting • Recruitment • HR Tech

Paired is a strategic talent recruitment company that specializes in connecting businesses with top-tier overseas talent. They streamline the hiring process by recruiting, vetting, and presenting the best candidates for a variety of roles, allowing companies to save significantly on payroll costs. Paired focuses on placing talented individuals in various positions ranging from administrative assistants to executive roles, across diverse fields such as marketing, engineering, and sales. With a commitment to quality and cost-effectiveness, Paired offers a risk-free placement service that guarantees client satisfaction, thereby facilitating global workforce integration for its clients.

📋 Description

• Own and optimize the brand subscription offer, including pricing structure, discount logic, subscription take-rate tests, post-purchase subscription upsells, and retention incentives. • Design and continuously improve the subscription journey to increase conversion while protecting long-term profitability. • Own the customer-side subscription experience, including the subscription portal, cancellation flow, save offers, onboarding, billing reminders, dunning, and winback initiatives. • Own the subscription technology setup, including the subscription app, checkout, payment provider, app costs, and potential platform migrations. • Work with developers, vendors, agencies, and advisors to implement technical and operational improvements. • Own subscription economics, including discount guardrails, LTV break-even points, and actual cohort performance versus the financial model. • Analyze subscription performance and run structured tests to improve take rate, retention, churn, and profitability. • Build and scale the subscription function as its own P&L, taking responsibility across the entire subscriber lifecycle. • Increase customers becoming subscribers, improve subscription offer profitability, and retain subscribers longer. • Report directly to the founder/CEO, with success measured by 90-day subscription profit per new customer.

🎯 Requirements

• Proven experience personally building or scaling a DTC/e-commerce subscription program. • Deep, hands-on expertise in subscription offer strategy, particularly pricing, discount structures, take-rate optimization, upsells, and retention incentives. • Demonstrable results with subscription metrics such as take rate, churn, retention, LTV, or profitability. • Strong understanding of how subscription offers affect both conversion and unit economics. • Experience designing and executing experiments to improve subscription performance. • Ability to own the customer subscription experience, including cancellation and save flows, dunning, onboarding, and winback. • Comfortable managing subscription technology and external partners, including developers, vendors, agencies, and advisors. • Strong analytical and commercial mindset with the ability to connect customer behavior to subscription P&L outcomes. • Ownership mentality: you take responsibility for the result, not just the tasks assigned to you. • Fast, concise communicator with strong attention to detail and a habit of checking your own work before submitting it. • Fluent in English and comfortable working with an international, fully remote team.

🏖️ Benefits

• Competitive salary based on experience. • Fully remote position. • Milestone-based bonuses tied to subscription revenue goals. • All required work tools and AI tools paid for. • Courses and professional development paid for. • Gym benefit. • Team events. • Direct exposure to the founder/CEO and ownership of a newly established P&L function.

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