Lead Collection Associate – US Accounting

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Logo of PairSoft

PairSoft

51 - 200 employees

☁️ SaaS

🏢 Enterprise

💸 Finance

SaaS • Enterprise • Finance

PairSoft is a leading provider of accounts payable (AP) automation, procurement, and document management solutions designed to enhance efficiency and reduce manual processes for mid-size and enterprise businesses. With a focus on streamlining invoice processing, procurement, document management, and fundraising automation, PairSoft integrates seamlessly within ERPs like Microsoft Dynamics, NetSuite, and Oracle Financials. By offering intuitive AI technology, PairSoft aims to eliminate inefficiencies, improve team collaboration, and empower organizations to focus on higher-value tasks. Particularly serving industries such as Healthcare, Higher Education, and Nonprofit, PairSoft helps businesses make better data-driven decisions and manage workflows effectively.

📋 Description

• Oversee and manage a portfolio of customer accounts, ensuring collections are done promptly and in compliance with company policies. • Initiate and follow up with customers via email or phone regarding collecting outstanding balances due, uncover disputes and resolve payment delay issues • Update the collections report with detailed records of collections activities, payment arrangements, and communications with customers. • Work closely with billing and account management to ensure escalated disputes are resolved in a timely manner. • Regularly monitor and analyze aging reports to prioritize accounts for collection based on outstanding balances and risk factors. • Assist with ad hoc projects and tasks as directed by management related to collections strategy, reporting and process improvements.

🎯 Requirements

• Bachelor's Degree in finance, accounting or business - related discipline preferred • Minimum of 2 years' work experience is required • Excellent customer service orientation and interpersonal skills • Good analytical and problem solving skills • Superior attention to detail and accuracy

🏖️ Benefits

• Company Paid Group Mediclaim Insurance for employee, spouse and up to 2 Kids of INR 400,000 per annum. • Company Paid Group Personal accidental insurance for employees of INR 1,000,000 per annum. • Company Paid & Manager approved Career Advancement Opportunities • Best in the Industry referral bonus policy. • 29 Paid leaves throughout the year • Company-paid Maternity leaves for female employees

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