Strategic Implementation Consultant

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🕒 May 12

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Palm Ventures

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1 - 10 employees

Palm Ventures was established in 2014 with a vision to become one of the top investors and backers in startups in MENA. The company has already supported more than 40 startups including assisting various government institutions in achieving their innovation-related requirements.

📋 Description

• Lead end-to-end implementation of StartupOS solutions for customers • Serve as the primary point of contact post-sale • Guide customers through onboarding, rollout, and adoption • Manage implementation timelines, deliverables, and program execution • Translate customer workflows and pain points into tailored AI-enabled solutions • Deliver measurable value throughout the engagement lifecycle • Partner closely with sales, product, and technical teams • Provide structured feedback to influence product roadmap and implementation strategy • Help develop repeatable implementation frameworks and best practices • Identify expansion opportunities based on customer outcomes and evolving needs

🎯 Requirements

• 5+ years of experience in consulting, implementation, strategy, operations, or customer transformation roles • Background from a top-tier consulting firm or similarly rigorous environment (e.g., McKinsey, Bain, BCG, Deloitte, Accenture, etc.) • Experience working with venture capital firms, family offices, financial services organizations, or executive stakeholders • Strong program management and client execution capabilities • Exceptional communication, executive presence, and stakeholder management skills • Ability to operate effectively in fast-moving, ambiguous environments • Strong analytical thinking and structured problem-solving ability • Comfort working across both strategic and operational conversations • High ownership mindset with strong attention to detail • Curiosity and enthusiasm around AI-native business models and emerging technologies • Prior AI experience is not required — adaptability, strategic thinking, and execution capability matter most. • Ideal Background • Management consulting • Strategic operations • Enterprise implementation or transformation work • Customer success in complex SaaS or platform environments • Venture ecosystem exposure • Workflow automation or operational optimization experience

🏖️ Benefits

• Opportunity to join an early-stage company defining a new category • Direct ownership of customer outcomes and implementation success • Meaningful influence on how StartupOS scales its delivery model • Exposure to cutting-edge AI workflow and operational transformation initiatives • Close collaboration with leadership and cross-functional teams • Clear path for growth as StartupOS expands pods and customer segments • Competitive compensation package including: • Base salary • Performance incentives • Potential equity participation • Fully remote work environment with flexibility and autonomy