Director of Product, Surfaces

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September 28

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PandaDoc

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SaaS • B2B • Productivity

PandaDoc is a comprehensive document management solution that helps businesses streamline their document workflows. It offers a range of features including custom agreement generation, eSignatures, CPQ (configure, price, quote) capabilities, and real-time collaboration tools. PandaDoc is designed for ease of use, enabling teams to automate document creation and management processes, thus improving efficiency and reducing errors. The platform integrates with popular CRM systems, payment gateways, and other tools to facilitate seamless business operations. Focused on security and compliance, PandaDoc supports legal and secure electronic transactions, making it ideal for businesses looking to optimize their agreement management processes.

501 - 1000 employees

Founded 2011

☁️ SaaS

🤝 B2B

⚡ Productivity

💰 Series C on 2021-09

📋 Description

• Build and lead a team focused on unifying user experience across PandaDoc’s web and mobile applications. • Own the experience layer of the platform—how customers and their recipients interact with documents, collaborate, and navigate across web, mobile and chat/AI. • Lead a cross-functional product group spanning Mobile (iOS and Android), Recipient Experience, Collaboration, Design Framework Adoption, and Critical Flows & UX. • Ensure UI kit, design system, and visual language are adopted consistently across teams in partnership with VPUX. • Lead teams polishing top user journeys (create, send, sign, pay) and improving information architecture across the platform. • Drive adoption and retention for recipient-facing surfaces (5M+ MAUs) and collaboration features. • Inspire, mentor, and drive alignment across multiple product areas; set priorities and make trade-offs to improve overall product experience.

🎯 Requirements

• 8+ years of product management and design experience, with 3+ years in a leadership role. • Strong background in user experience, design systems, and collaboration products; experience scaling recipient-facing surfaces (consumer-grade SaaS or marketplace a plus). • Proven success shipping mobile apps at scale. • Track record of improving critical flows and information architecture in a complex product. • Well versed in agentic AI; technical and hands-on enough to build your own agents. • Exceptional leadership skills: able to inspire, mentor, and drive alignment across multiple product areas. • Analytical and data-driven; comfortable advocating for usability and design polish and saying “No” to features and initiatives that harm the overall product experience. • Passionate about making complex workflows simple, intuitive, and delightful. • Based in Europe or US East Coast.

🏖️ Benefits

• Employees may be able to purchase company stock (or receive annual bonuses). • Employees (and their families) may enroll in the company's medical, dental, vision, short & long term disability, life insurance, FSA and 401k plans. • 13.34+ hours of paid time off per month. • 6 self care days. • Birthday PTO day. • 10 company paid holidays per year. • Work-life balance, kind co-workers, and creative virtual team-bonding events. • Equity (position states "plus equity").