IT Support

Job not on LinkedIn

🔥 1 hour ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pantheon Inc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Pantheon Inc is a global software and IT services company that provides software development, consulting, staffing and support services to enterprise and public sector clients. They offer a code-free automation product called the Odyssey Digital Automation Platform alongside IT systems and software consulting, turnkey software solutions, and staffing/talent management services across industries such as banking, finance, oil & gas, healthcare, utilities and telecommunications. Pantheon serves clients worldwide and holds partnerships with major technology vendors.

📋 Description

• Provide support for internal and vendor applications, both on-premises and cloud-based, for internal customers globally • Work on the prioritized backlog of user requests • Troubleshoot issues, perform root cause analysis, and implement bug fixes • Respond to questions via email, chat, or phone calls • Work with end users to ensure that applications meet their needs • Gather requirements from internal customers and implement configuration changes • Support development, unit testing, and user acceptance testing • Continuously improve documentation and maintain the knowledge base • Provide application support and collaborate with vendors • Deploy, support, and test API servers • Maintain CI/CD pipelines • Assist with new projects, initiatives, and the implementation of new business requirements

🎯 Requirements

• Database experience, including SQL, stored procedures, views, and functions • Ability to learn new skills related to application support and business processes • Ability to collaborate and work effectively as part of a team • Ability to create and maintain documentation • Analytical skills • Problem-solving skills • Advanced English proficiency; fluency preferred • Strong communication skills • Experience with automation tools • Programming logic • Experience with Azure/AWS • Troubleshoot on-premises Windows Server applications • Follow and understand Agile methodologies, particularly Scrum • Experience with PowerShell, GitHub Actions and repositories, C#, .NET, API development, legacy Visual Basic, Datadog, Splunk, Tableau, SSRS/SSIS, React, HTML, CSS, JavaScript, and Python is a desirable advantage

🏖️ Benefits

• No additional benefits or compensation specified

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