Investigator Payments Lead – Associate, Clinical Site Payments Lead – Associate

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Parexel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Venture Round on 1990-01

Consulting • Healthcare • Logistics

Parexel is one of the world's largest clinical research organizations (CROs), providing comprehensive services for the clinical development process from Phase I to IV. The company specializes in portfolio management, clinical trial management, regulatory strategy, market access, and lifecycle management for biopharmaceuticals. Parexel aims to speed life-changing medicines to market by leveraging its clinical, regulatory, and therapeutic expertise. With a global team of over 21,000 professionals, Parexel works to integrate patient insights and innovative trial designs to develop treatments across therapeutic areas such as oncology, neuroscience, rare diseases, and more. It focuses on delivering patient-centric and efficient clinical trials.

📋 Description

• Manage the lifecycle of clinical site payment administration from study start-up through closeout • Manage protocol schedules of activities, per-subject costs, payment triggers, database build activities, start-up payments, EDC-driven visit payments, and invoiceable items • Plan and ensure appropriate payment system configuration and timely delivery of start-up milestone payments • Assess EDC design and data collection processes for accurate mapping to budget structures and timely payment triggering • Troubleshoot payment failures and implement solutions to minimize payment delays • Review and guide configuration of site contracts and budgets within payment systems • Oversee vendors’ investigator payment processes, standards, approvals, invoice management, and issue resolution • Triage complex technology and process issues involving site relationships, budgets, contracts, regulatory requirements, taxes, and currencies • Review study payment performance, identify root causes, and drive corrective actions • Ensure contracts, work orders, purchase orders, and funding mechanisms are active and sufficient • Support study-specific investigator payment audits • Resolve site- and study-level payment escalations • Collaborate with clinical operations, finance, legal, technology, tax, and external partners across global clinical studies

🎯 Requirements

• Degree or equivalent relevant professional experience • 1+ years of experience in clinical contracts and budget administration, accounting, finance, clinical project management, clinical operations, or a related field • Knowledge of clinical operations, clinical protocols, and site budgets • Demonstrated understanding of clinical site and vendor budgets and payment terms • Excellent interpersonal, administrative, organizational, and problem-solving skills • Proven ability to collaborate across clinical operations, business technology, legal, finance, tax, and other functional teams • Ability to work independently with minimal supervision in a team-oriented environment • Strong communication skills and ability to work in a fast-paced environment with changing priorities • Preferred: experience with EDC data, systems, monitoring, or management • Preferred: experience with industry payment processing software and business requirements development • Preferred: experience with a clinical research organization or sponsor • Preferred: knowledge of local tax and payment regulations • Preferred: experience supporting cross-border financial transactions • Preferred: ability to make recommendations on investigator payment processes and issue resolution

🏖️ Benefits

• Medical plan • Life assurance • Additional benefit offerings in accordance with the terms of applicable plans • Flexible working • Growth opportunities