Investigator Payments Lead – Associate

🔥 7 minutes ago

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Logo of Parexel

Parexel

10,000+ employees

Founded 1983

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Venture Round on 1990-01

Consulting • Healthcare • Logistics

Parexel is one of the world's largest clinical research organizations (CROs), providing comprehensive services for the clinical development process from Phase I to IV. The company specializes in portfolio management, clinical trial management, regulatory strategy, market access, and lifecycle management for biopharmaceuticals. Parexel aims to speed life-changing medicines to market by leveraging its clinical, regulatory, and therapeutic expertise. With a global team of over 21,000 professionals, Parexel works to integrate patient insights and innovative trial designs to develop treatments across therapeutic areas such as oncology, neuroscience, rare diseases, and more. It focuses on delivering patient-centric and efficient clinical trials.

📋 Description

• Manage the lifecycle of clinical site payment administration from protocol schedule of activities, Per Subject Costs, payment triggers, and database build through startup payments and EDC-driven visit payments and invoiceable items • Lead planning of payment activities to meet startup milestone payments on time • Assess EDC design and data collection for accurate mapping to budgets and timely payment triggering • Troubleshoot payment failures and minimize delays in site payments • Guide configuration of site contracts and budgets in the payments system and drive required updates • Oversee vendors’ adherence to investigator payments processes and standards, including payment and invoice approvals and query resolution • Triage complex technology and process issues involving site relationships, budgets, contracts, regulatory requirements, language, tax, and currency • Review study payment performance, identify root causes, and implement corrective actions • Ensure purchase orders are active and adequately funded for approved payments • Support study-specific investigator payment audits when required • Resolve site- and study-level payment escalations • Ensure contracts, work orders, and funding are in place for site payments

🎯 Requirements

• Zero or more years’ experience in clinical contracts/budget administration, accounting/finance, and/or clinical project/operations • Knowledge of clinical operations, protocols, and site budgets • Understanding of clinical site and vendor budgets and payment terms • Ability to work with EDC data and systems; experience is a plus • Experience with industry payment processing software and developing business requirements is a plus • Excellent interpersonal, organizational, administrative, and problem-solving skills • Good business judgment and understanding of site payments, including regional and country-specific considerations • Ability to work cross-functionally with clinical operations, business technology, legal, finance, tax, and other functions • Ability to complete assignments, tasks, and projects under minimal supervision and make critical investigator payments recommendations • Ability to work independently in a team-oriented environment • Ability to collaborate across teams and cultures in multiple locations and changing situations • Experience with a clinical research organization or sponsor is preferred • Knowledge of local tax and payment regulations is a plus • Experience in cross-border financial transactions is a plus

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