Investigator Payments Lead – Senior Associate

🔥 7 minutes ago

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Parexel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Venture Round on 1990-01

Consulting • Healthcare • Logistics

Parexel is one of the world's largest clinical research organizations (CROs), providing comprehensive services for the clinical development process from Phase I to IV. The company specializes in portfolio management, clinical trial management, regulatory strategy, market access, and lifecycle management for biopharmaceuticals. Parexel aims to speed life-changing medicines to market by leveraging its clinical, regulatory, and therapeutic expertise. With a global team of over 21,000 professionals, Parexel works to integrate patient insights and innovative trial designs to develop treatments across therapeutic areas such as oncology, neuroscience, rare diseases, and more. It focuses on delivering patient-centric and efficient clinical trials.

📋 Description

• Manage the lifecycle of clinical site payment administration from protocol schedule and per-subject costs through database build, startup payments, EDC-driven visit payments, and invoiceable items • Lead planning to ensure systems are configured for key startup milestone payments • Assess EDC design and data collection for accurate budget mapping and timely payment triggering • Troubleshoot payment failures and minimize delays in site payments • Guide configuration of site contracts and budgets in the payments system and drive required updates • Oversee vendors’ adherence to investigator payments processes and standards • Triage complex technology and process issues involving site relationships, budgets, contracts, regulatory requirements, language, tax, and currency • Review study payment performance, identify root causes, and implement corrective actions • Ensure purchase orders, contracts, work orders, and funding are active and adequate for approved payments • Support study-specific investigator payments audits when required • Resolve site- and study-level payment escalations to maintain site satisfaction

🎯 Requirements

• Two plus years’ experience in clinical contracts/budget administration, accounting/finance, and/or clinical project/operations • Knowledge of clinical operations, protocols, and site budgets • Experience with EDC data and systems is a plus • Experience with industry payment processing software and developing business requirements is a plus • Excellent interpersonal and organizational skills to multitask in a fast-paced environment with changing priorities • Good business judgment and understanding of site payments, including regional and country-specific considerations • Understanding of clinical site and vendor budgets and payment terms • Ability to work cross-functionally with clinical operations, business technology, legal, finance, tax, and other functions • Proven ability to complete assignments, tasks, and projects under minimal supervision and make critical investigator-payments recommendations • Ability to work independently in a team-oriented environment • Excellent administrative, organizational, and problem-solving skills • Ability to collaborate across teams and cultures in multiple locations and changing situations • Clinical Research Organization or sponsor experience preferred • Knowledge of local tax and payment regulations in clinical-trial countries is a plus • Experience in cross-border financial transactions is a plus