Senior Partner Solution Engineer

🔥 3 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $180k - $200k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Parloa

WebsiteLinkedInAll Job Openings

201 - 500 employees

💰 Series B on 2024-04

Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.

📋 Description

• Enable partners to confidently position, demo, and implement Parloa’s platform across diverse customer use cases • Lead technical discovery and translate business needs into scalable AI agent solutions • Support POCs, demos, and technical validations to drive successful deal progression • Act as a trusted advisor in designing solution architectures using Parloa’s platform, sandbox, and APIs • Build partner capabilities over time to independently drive high-quality opportunities • Partner closely with Sales and Partnerships to support partner-led and co-sell motions • Shape solution design to align technical feasibility with customer and commercial goals • Drive technical win conditions throughout the deal lifecycle • Communicate complex technical concepts clearly across technical and business audiences • Identify and develop expansion opportunities across use cases, customers, and regions

🎯 Requirements

• 8+ years of experience in Solutions Engineering, Solutions Consulting, or a similar pre-sales role • Strong technical foundation with experience in SaaS, AI, CCaaS, or enterprise software • Ability to lead discovery, solution design, and technical validation (POCs, demos, architecture) • Strong communicator engaging both technical and senior business stakeholders • Comfortable working in enterprise sales environments aligning technical solutions to commercial outcomes • Proactive and collaborative approach in enabling partners, customers, and internal teams

🏖️ Benefits

• Compensation structured as On-Target Earnings (OTE) consisting of a base salary and performance-based variable component • Equity package