Sales Account Manager

🔥 14 hours ago

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PAR Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🏢 Enterprise

☁️ SaaS

Hospitality • Enterprise • SaaS

PAR Technology is a company that provides a comprehensive suite of technology solutions aimed at the restaurant and hospitality industries. Their offerings include point of sale (POS) systems, digital ordering platforms, payment services, and customer loyalty solutions. PAR Technology aims to streamline restaurant operations through cloud-based technologies that improve speed of service, reduce wait times, and enhance the overall guest experience. They cater to various settings such as quick service, fast-casual, cinemas, casinos, theme parks, hospitality establishments, and convenience stores. By integrating various processes from front of house to back of house, PAR Technology supports a unified commerce experience for enterprises and businesses aspiring for growth.

📋 Description

• Lead the end-to-end renewal strategy for a portfolio of enterprise customers, protecting and growing recurring revenue. • Negotiate complex agreements that deliver value for both customers and PAR while maximizing long-term account growth. • Consistently achieve and exceed retention, renewal, and expansion objectives. • Build trusted relationships with executive stakeholders and become a key advisor on loyalty, marketing, and customer engagement strategies. • Guide renewal conversations that align Punchh solutions with evolving business goals and priorities. • Identify, develop, and close upsell opportunities within existing enterprise accounts. • Work cross-functionally with Customer Success, Product, and Finance to create exceptional customer experiences and successful renewal outcomes. • Leverage customer data, usage trends, and market intelligence to strengthen retention strategies and uncover growth opportunities. • Stay ahead of industry trends and competitive movements to continuously refine your approach.

🎯 Requirements

• 3-5 years of experience in enterprise renewals, strategic account management, or customer growth within a SaaS environment required • Proven success leading complex, high-value renewals and expansion opportunities with enterprise or Fortune 500 customers. • Strong executive presence with the ability to build trusted relationships and negotiate with VP and C-level stakeholders. • Skilled in navigating complex contract negotiations, multi-year agreements, and commercial discussions that drive retention and revenue growth. • Data-driven mindset with experience leveraging CRM tools and customer insights to inform account strategy and renewal planning. • Thrives in fast-paced, high-growth environments and approaches challenges with flexibility, ownership, and a solutions-oriented mindset. • Experience in restaurant technology, hospitality, loyalty, marketing, or adjacent customer engagement platforms is a plus.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off